Manager Service Quality - Richmond, CA

Only for registered members Richmond, CA, United States

1 week ago

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Job summary

The journey starts with you who will report to the Senior Manager, Quality and Service at Canada's leading integrated freight, package, and logistics provider. As a Manager Service Quality you will work closely with the Service Excellence Vertical Leads providing data-driven intelligence for operational decision-making.


Responsibilities

  • Assist with customer-specific ad-hoc analyses and deep dives.
  • Enable ongoing metric management and analyses for verticals.

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