Intake Attorney - Los Angeles, United States - Gomez Law, APC

Description

Company Overview:
Gomez Law, APC is a distinguished law firm specializing in real estate litigation, delivering comprehensive legal services to our esteemed clients. With a steadfast commitment to excellence and a proven track record of success, we take pride in offering personalized solutions and achieving favorable outcomes for our clients.

Position Overview:
We are currently seeking a highly skilled and experienced Intake Specialist with a legal background in real estate or significant experience within a law firm environment. The Intake Specialist will play a pivotal role in identifying and nurturing potential clients, ensuring a consistent flow of leads for our attorneys to engage with and convert into clients.

Key Responsibilities:

• Lead Generation: Proactively identify and qualify potential clients through various channels, including inbound inquiries, referrals, marketing initiatives, and networking opportunities.
• Initial Consultation: Conduct thorough screenings and evaluations of potential clients to gather pertinent information regarding their real estate cases, objectives, and legal matters.
• Client Relationship Management: Cultivate strong relationships with potential clients, serving as their primary point of contact and providing guidance and support throughout the intake process.
• Legal Compliance: Ensure compliance with all legal and regulatory requirements during the intake process, including adherence to client confidentiality and data protection laws.
• Documentation and Record-Keeping: Accurately document client information, inquiries, and communications in the firm's CRM system, maintaining detailed and organized records.
• Collaboration: Collaborate closely with attorneys and legal staff to facilitate smooth transitions of qualified leads into active cases, providing comprehensive briefs and background information.
• Performance Tracking: Monitor and analyze intake metrics and performance indicators to evaluate the effectiveness of lead generation efforts and identify areas for improvement.

Qualifications:

• Bachelor's degree in Law with a J.D.
• Legal Experience: Minimum of 5 years of experience working within a law firm environment, with a focus on real estate transactions and legal practices.
• Experience: Has legal and real estate experience, has performed intake before, and can sign clients up independently.
• Language Skills: Bilingual proficiency (English and Spanish) is required, as at least 25% of our callers are Spanish-speaking and we currently lack Spanish-speaking attorneys.
• Technology Proficiency: Proficiency with modern software, including CRM systems and Microsoft Office Suite.
• Attorney Status: Candidates should either be an attorney or possess the knowledge and capabilities that make them appear as an attorney to potential clients.

Benefits:

• Gomez Law, APC offers competitive benefits, including but not limited to health insurance, retirement plans, and professional development opportunities.