Service Desk Personnel - Nashville
2 days ago

Job summary
We have Contract role Service Desk Personnel for our client at Nashville TN. Please let me know if you or any of your friends would be interested in this position.
Responsibilities
- Ensure the completion of all (assigned) routine LARS and Zendesk Support tickets and address requested changes promptly by achieving a 100% response rate within one business day and closing all tickets within three business days.
- Follow up with the requester for any additional needed information within 1 business day.
Job description
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