- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
- Must have at least 1-2 years of retail experience
- High school diploma or GED required
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 40+ pounds
- Willing and able to work 25 to 30 hours per week, weekends included.
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Part-Time Center Associate - Brooklyn - The UPS Store
Description
The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
QUALIFICATIONS
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Center Associate
Only for registered members Brooklyn, NY
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Experience Center Associate
Only for registered members New York
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Call Center Associate
Full time Only for registered members New York
-
Part-Time Center Associate
Part time Only for registered members New York
-
Repack Distribution Center Associate
Full time Only for registered members New York
-
Lead Distribution Center Associate
Full time Only for registered members New York
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Distribution Center Associate
Only for registered members Brooklyn, NY
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Test Center Associate
Part time Only for registered members New York
-
Part-Time Center Associate 7462
Part time Only for registered members New York
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Test Center Associate
Part time Only for registered members New York
-
Part-Time Center Associate 7462
Part time Only for registered members Brooklyn, NY
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Test Center Associate
Only for registered members New York
-
Test Center Associate
Only for registered members New York
-
IT Solution Center Associate
Only for registered members W th Street New York, New York, United States
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Contact Center Associate
Full time Only for registered members New York
-
Experience Center Associate
Only for registered members New York, NY
-
Test Center Associate
Only for registered members New York
-
Experience Center Associate
Only for registered members New York
-
Test Center Associate
Only for registered members New York
-
Experience Center Associate
Full time Only for registered members New York
-
Contact Center Associate
Only for registered members New York, NY