Patient Services Specialist - Haverhill, MA, US
3 days ago
Job description
About Revere Medical:
At Revere Medical, we promise to provide care you can trust, outcomes you deserve, and a future you can count on. We are guided by our steadfast commitment to improving patient outcomes by empowering providers to deliver exceptional care needed to forge stronger, healthier communities. We are the leader in delivering patient-centered, provider-led services that improve patient outcomes and strengthen communities.
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
The Patient Reception Specialist is responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, trust, and drive organizational loyalty. Accountable for welcoming and preparing the patient for their appointment, the Patient Reception Specialist informs patients of relevant and required information for their visit and provides clear communication around the services they are scheduled to receive.
How You Will Get Things Done:
- Obtain copies of insurance cards, driver's licenses, authorizations, referrals, and other required appointment documentation and appropriately save them in practice EMR
- Perform demographic and insurance validation, and inform patients of privacy policies and procedures
- Keep the reception and patient waiting areas clean and organized
- Other duties as assigned
How You Will Build Trust:
- Greet all patients and visitors in a professional and welcoming manner
- Effectively communicate unexpected schedule delays to patients and assist with patient comfort should delays arise
How You Will Innovate:
- Collect patient co-payments, reconciliation charges, and outstanding balances upon Check-In as well as submitting batches daily
- Schedule patient appointments/follow-up appointments per established policies and procedures
Experience to Drive Change:
- Adept in medical terminology and insurance practices
- Proficient in the use of computer programs and applications including Outlook applications and practice EMR systems
- Competent in basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately
- Knowledgeable of CPT and ICD-10 coding
- Current BLS certification for healthcare providers preferred
- High School Diploma/Equivalency required
- Experience in primary care, family practice, internal medicine, urgent care, or ER preferred
Unlock your Benefit Bundle
Enjoy premium medical coverage with exclusive Revere discounts, a company-funded HSA, plus dental & vision plans to keep you smiling and seeing clearly.
Boost your future with a 401(k) + company match, and rest easy with company-paid life insurance.
Need flexibility? Our Vacation Exchange Program has you covered.
And that's just the beginning—much more awaits
Revere Medical is committed to a workplace that supports and sustains inclusion and belonging. Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.
Similar jobs
The Part Time Sales and Service Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers. · ...
1 week ago
· Who We Are · We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Charleston. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you ...
3 days ago
The Part-Time Sales and Service Specialist will facilitate the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers. · Ensure optimal operational efficiencies to provide customers the best rental car experience. · Provide assistance creating a renta ...
1 week ago
We're looking for motivated and compassionate individuals who share our dedication to excellence. · ...
1 month ago
Support both Pre-Analytical and Analytical areas of the laboratory to ensure seamless operation for quality patient care. · ...
2 weeks ago
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. · This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. · ...
2 weeks ago
The Mississippi Department of Child Protection Services (MDCPS) is committed to protecting and nurturing Mississippi's at-risk children and families through various positions statewide. · ...
2 weeks ago
We promise to provide care you can trust, outcomes you deserve, and a future you can count on. · ...
1 week ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs and answer questions about products. · Promptly resolve any customer concerns. · Maintain high quality and visual ...
1 month ago
Job DescriptionThis position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. · Custo ...
1 month ago
In office position working Monday-Friday. The Customer Service Specialist will provide excellent customer service to our clients in all interactions supporting our software as a service (SaaS) product. · ...
1 month ago
We get opportunities to make a positive impact on our colleagues, partners, customers and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. · ...
1 month ago
We're seeking a Customer Service Representative I to join our dynamic team.You will manage a portfolio of accounts, collaborating with both internal stakeholders and our customers to address inquiries, resolve issues, and provide exceptional service throughout the entire order li ...
1 month ago
We have an excellent opportunity for a Service Operations Specialist to join our team in Merrimack, NH office. · This role supports the overall Solutions & Services operations with administrative functions including process updates and improvements, data entry, reporting, custome ...
2 weeks ago
The Enrollment Services Specialist embodies the mission of the Office of Enrollment Services, which is to connect the Division of Continuing Education community to knowledge and resources while facilitating individual success.The specialist serves as principal and first source of ...
1 month ago
We have an exciting opportunity for Service Operations Specialist to work in our Merrimack office with Hybrid Model. The role includes administrative functions such as process updates and improvements data entry reporting customer service and billing. You will assist in updating ...
2 weeks ago
The Merchant Services Specialist will organize and oversee Aliaswire's growing merchant services business. · Manage merchant services onboarding operations as part of the overall operations team. · ...
3 weeks ago
Wealth is seeking a Client Service Specialist to join our growing Boston-based team. · The Client Service Specialist role is an exciting opportunity to work with a team that takes a comprehensive approach to financial planning, · delivering personalized advice aligned with each c ...
6 days ago
The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store's installer counter. · This position will oversee and direct the daily activity of the delivery specialist to ensure customers rece ...
1 month ago
+The Specialist, Investment Services will support advisors utilizing MMAS strategies through the Envestnet platform (WMS), acting as a primary point of contact for day-to-day service needs,+ · The role is relationship-driven and service-oriented, requiring strong communication sk ...
2 weeks ago