Customer Care Representative Job Opening - Las Cruces, New Mexico, United States

Only for registered members Las Cruces, New Mexico, United States

5 days ago

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Job Summary

This is a customer service representative position where you will be responsible for answering inbound calls, handling customer questions and complaints, and seizing opportunities to upsell products when they arise.

Responsibilities

  • Handle inbound and outbound contacts in a courteous, timely, and professional manner
  • Ensure first call resolution through problems solving and effective call handling 
  • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed

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