Director of Customer Success - Phoenix

Only for registered members Phoenix, United States

3 weeks ago

Default job background
Full time $150,000 - $180,000 (USD)

Job summary

Resource Innovations is seeking a Director of Customer Success to build and lead Resource Innovations' Customer Success function end-to-end.

Responsibilities

  • Institutionalizing strategic account planning across RI's client portfolio;
  • Operationalizing a robust Voice of Customer (VoC) program to capture, analyze, and act on client feedback;

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