Call Center BDC Representative - Waite Park - Motorworks Auto

    Motorworks Auto
    Motorworks Auto Waite Park

    1 day ago

    $36,000 - $40,000 (USD) per year
    Description

    First Ring BDC in Waite Park, MN (an extension of Motor Works Auto Repair) is looking to hire a full-time Call Center Representative to join our team. Are you an excellent communicator who likes to work with customers? Would you like to join a company with an efficient, optimistic, and supportive culture? Do you want to work with fun, skilled people? If so, please read on
    This Call Center Representative earns a competitive wage of $18-20/hour. We also provide generous benefits, including 100% company-paid medical, dental, and vision insurance as well as a 401(k) with match, paid vacation, one of the most competitive pay plans in the area, lots of available work hours, training, new equipment, and no weekends. If this sounds like the right opportunity for you, apply today
    About First Ring BDC
    First Ring BDC is a growing, modern call center founded in 2024 with one mission in mind: to support auto repair shops across the country by delivering exceptional customer service and helping drivers get the automotive care they need, when they need it. We serve as the first point of contact for many shops nationwide-turning phone calls into appointments, questions into clarity, and opportunities into loyal customers.
    As a team, we take pride in representing our partner shops with professionalism, friendliness, and a deep understanding of the automotive service industry. Our goal is simple: get customers through the doors so shops can keep cars safe, reliable, and back on the road.
    A Day in the Life as a Call Center Representative
    As a Call Center Specialist, you are often the first impression our customer has of our business. Your cheerful greeting is the beginning of our customer's experience with Motor Works. You will be responsible for scheduling appointments, checking repair status, answering inquiries about our pricing, successfully transferring to sales advisors and curb selling of some services. If you care about customers and their experience and strive to provide excellence, we would love to have you on our team
    Qualifications for a Call Center Representative

    • 2 or more years of customer service experience
    • Call center or receptionist experience, a plus
    • Proficient computer skills
    • Availability to work full time hours during the hours of 6:00 am-6:30pm
    • Ability to type 40 words per minute
    Do you have excellent communication skills? Are you reliable and honest? Can you listen and empathize with others? Are you independently motivated? Are you organized and detail-oriented? If yes, you might just be perfect for this Call Center Specialist position
    ARE YOU READY TO JOIN OUR TEAM?
    If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application.
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