Jobs

    Event Services Technician - Washington, United States - Pinnacle Live

    Pinnacle Live
    Pinnacle Live Washington, United States

    3 weeks ago

    Default job background
    Description

    Event Services Technician

    Company Overview

    Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We're looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.

    Job Summary:

    The Event Service Technician is responsible for assisting with the floor operations, including setup, strike and operations of technology solutions in a hotel or hospitality environment with a focus on delivering unmatched customer service to our guest and client. Business hours will vary based on business levels. Extended business hours and weekends will be required. Less than 5% travel anticipated outside assigned region.

    Essential Functions:

    • Ensure all event sets and strikes are completed according to Company SOPs.
    • Greet guests/clients before event and provide clear instructions on how to operate equipment.
    • Provide continued communication with client to ensure success of all events
    • Follows through on all client requests
    • Look for opportunities to enhance client's event
    • Maintain accurate client event information within the Company's business systems
    • Review daily invoices with client and obtain client's signature on invoice(s)
    • Comply with all Company security and safety measures and is constantly aware of the property inventory and location of equipment and ensures inventory is secure from theft and /or damage
    • Ensure all inventory is in good working order and rental condition
    • Ensure any lost, stolen, or damaged equipment is immediately reported to management.
    • Ensure inventory is secure from theft and/or damage.
    • Make sure all Company occupied areas are clean, organized, and up to Company standards.
    • Continually work toward enhancing and improving technical skills to include audio, video/data, staging, and computer operation and networking.
    • Comply with all Company policies and procedures
    • Other duties as assigned.

    Education & Experience:

    • High School Graduate or equivalent
    • Prior exposure to audio visual and/or hospitality industry
    • Computer proficiency (hardware, software and networking

    Required Skills & Knowledge:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.

    • Strong technical aptitude
    • Good working knowledge of computer hardware and software
    • Planning ability; able to plan prioritize
    • Strong interpersonal skills
    • Excellent verbal and written communication skills
    • Excellent organizational skills and attention to detail
    • Strong team player orientation
    • Commitment to best-in-class customer service for internal and external stakeholders
    • Professional appearance

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Pinnacle Live is an E-verify and Equal Employment Opportunity Employer

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