Mortgage Funder/Lock Desk/Servicing Tech - Headquarters, COLORADO SPRINGS, CO, US

Looking for an opportunity with an amazing company? Air Academy Credit Union (AACU) has been recognized as a Gazette's Best Workplace since 2017  We are searching for a Mortgage Funder/Lock Desk/Servicing Tech to work at our Corporate Headquarters in Colorado Springs, Colorado.   ...

Job description

Looking for an opportunity with an amazing company? Air Academy Credit Union (AACU) has been recognized as a Gazette's Best Workplace since 2017  We are searching for a Mortgage Funder/Lock Desk/Servicing Tech to work at our Corporate Headquarters in Colorado Springs, Colorado.  

Join our close-knit mortgage team and make an impact in a collaborative, supportive environment We're looking for a detail-oriented professional with expertise in mortgage processes, compliance, and loan documentation who thrives in a fast-paced setting. If you have strong analytical skills, exceptional communication abilities, and are technically savvy with Microsoft Office and related tools, we want to hear from you. This is an in-office role where your accuracy and organizational skills will help ensure smooth, compliant transactions for our valued clients.

Job Responsibilities:

• Funder for all mortgage loans
• Record Deed of Trust's and any other required documents that require recordation
• Handle internal and secondary market lock desk
• Complete Payoff requests within 48 hours of receipt. Joint responsibility with other Servicing Tech. 
• Complete subordination and modification requests, handle recording and update all changes within all required systems. 
• Responsible for all Mortgage Loan Servicing needs.   
• Interfaces with Midwest Loan Services for current loans serviced by MLS. 
• Responsible for recording all releases on paid off mortgage loans within required regulatory timelines. 
• Responsible for all mortgage insurance claims to ensure all proper AACU policies are followed and repairs completed as well as all applicable funds held are properly disbursed. 
• Responsible for sorting daily mail for insurance policies, title policies, etc. 
• Responsible for ensuring Flood Insurance policies are up to date and follow AACU policy. 
• Answers mortgage servicing hotline. Returns or forwards member inquiry calls as appropriate. Research and answers member inquiries regarding mortgage payments, balances, escrow management, servicing releases. 
• Tracks inquiry calls once assigned to a loan officer to ensure follow up.
• Required to obtain and maintain a notary public commission.

Knowledge, Skills, and Abilities:

• Knowledge of Mortgage Processes and Regulations - Understanding of residential mortgage funding, loan documentation, and compliance with federal and state regulations. Two years' experience in mortgage lending or banking required.
• Attention to Detail and Accuracy - Ability to review, verify, and process complex financial documents with a high degree of accuracy.
• Analytical and Problem-Solving Skills - Strong ability to identify discrepancies, resolve issues, and ensure all transactions meet company and regulatory standards.
• Communication and Interpersonal Skills - Effective verbal and written communication skills for interacting with internal teams, lenders, and clients.
• Organizational and Time Management Abilities - Capable of managing multiple priorities, meeting deadlines, and maintaining thorough records in a fast-paced environment.
• Technical Proficiency -Familiarity with loan origination systems, mortgage servicing software, and standard office applications (e.g., Microsoft Office Suite). Experience with Encompass preferred. 

Pay Information:

The pay ranges represent the low and high end of the base salary range for this position.

Grade Value 800: $ $26.97

Air Academy Credit Union (AACU) is an innovative, full-service financial institution committed to its employees providing value-driven products, convenient electronic banking channels, and world-class member service. With assets over $860 million and 43,000+ members, AACU strives to be a trusted financial partner who helps its members advance their lives, grow financially, and achieve their goals. We are equally proud of our programs which we give to the community through various outreach programs.

At AACU our full-time employees enjoy an outstanding corporate culture, terrific benefits package, including paid sick and vacation days, comprehensive medical, dental, and vision plans, along with an outstanding 401K plan. Additionally, our tuition reimbursement program will assist you with your professional goals. 

AACU is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, marital status, familial status, ancestry, national origin, disability, status as a protected veteran or any other status protected by local, state, or federal law. We perform pre-employment drug testing, consumer credit history checks and criminal background checks.