expert guest services ambassador - Tewksbury - beBeeKnowledgeable

    beBeeKnowledgeable
    beBeeKnowledgeable Tewksbury

    5 hours ago

    Job title: Guest Relations Representative

    Description

    Customer Experience Representative

    The Customer Experience Representative is responsible for providing a welcoming and informative experience to our customers, ensuring compliance with all relevant regulations and company policies. This role plays a critical part in maintaining the overall customer satisfaction, quality of service, and store ambiance.



    Key Responsibilities:


    • Verify government-issued photo IDs using a scanning device to ensure 21+ entry.
    • Answer incoming phone calls, check voicemails, monitor company's customer service email account.
    • Promote company products, specials, services, and events to visitors as they enter the sales floor.




    Qualifications:






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