Front Desk Representative - Scottsdale, United States - Telebeez Pro

Telebeez Pro Scottsdale, United States

3 weeks ago

Description

Job Description

Job DescriptionDescription
At Telebeez Pro, we are a premier cleaning company dedicated to delivering exceptional cleaning services to our valued clients. With years of industry experience, we have established ourselves as a trusted name in the cleaning industry.

Job Title:Front Desk Representative

Pay Range: $ $28.50hourly

Full time job

Job Summary:

We are seeking a friendly and professional Front Desk Representative to join our team. As the first point of contact for our company, you will play a crucial role in providing exceptional customer service and creating a positive impression for our guests. The ideal candidate will have excellent communication skills, a warm and welcoming demeanor, and the ability to multitask in a fast-paced environment.

Key Responsibilities

Greet and welcome guests in a courteous and professional manner
Answer and direct phone calls, taking messages as needed
Handle guest check-ins and check-outs efficiently and accurately
Provide information about hotel amenities, policies, and local attractions
Assist with reservations and manage room allocations
Process payments and maintain accurate cash handling procedures
Handle guest complaints or concerns with empathy and professionalism
Maintain a clean and organized front desk area

Skills, Knowledge and Expertise

High school diploma or equivalent required; associate's degree preferred
Proven experience in a customer service role is a plus
Excellent verbal and written communication skills
Exceptional interpersonal and customer service skills
Proficient in Microsoft Office Suite and hotel management software
Ability to remain calm and composed under pressure
Strong organizational and multitasking abilities

Benefits
Bonus Points:

Dental Insurance
Disability Insurance
Health Insurance
Flexible Spending Account

Let's create your dream career and make an impact together Apply today.

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Front Desk Representative - Scottsdale, United States - Telebeez Pro

Description

Job Description

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