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- Make 400+ outbound calls daily to TMS customers to engage them on potentially refinancing their home mortgage
- Answer 15-20 inbound calls daily
- Pre-screen potential borrowers by confirming basic information
- Establish and maintain a friendly rapport with customers and overcome objections by understanding their goals and interests
- Transfer interested consumers
- Deliver exceptional customer service to potential and existing customers
- Maintain quality customer service at all times by following all company established protocols and articulate service options and resolutions to TMS borrowers
Sales Associate - Phoenix, United States - Money Source Inc
Description
Job TypeFull-time
Description
Position Summary
Sales Associates reach out daily to existing TMS customers that may have a benefit for refinancing their home. You will deliver transfers to a TMS strategic partner who will work with the customer on their financing needs.
Duties and Responsibilities
$36.3k to $42.5k