Call Center Sales Representative - Clearwater, Florida, , United States

At PODS (Portable On Demand Storage), we don't just lead the moving and storage industry we redefined it. Since 1998, we've empowered customers across the U.S. and Canada with flexible, portable solutions that put customers in control of their move. Whether it's a local transitio ...

Job description

At PODS (Portable On Demand Storage), we don't just lead the moving and storage industry we redefined it. Since 1998, we've empowered customers across the U.S. and Canada with flexible, portable solutions that put customers in control of their move. Whether it's a local transition or a cross-country journey, our personalized service makes any experience smoother, smarter, and more human.

We're driven by a culture of trust, authenticity, and continuous improvement. Our team is the heartbeat of our success, and together we strive to make each day better than the last. If you're looking for a place where your work matters, your ideas are valued, and your growth is supported- PODS is your next destination.

A Day in the Life as a PODS Sales Associate
Your day starts with connecting to customers who are planning a big move. You'll ask questions, listen closely, and match them with the perfect PODS solution — then seal the deal with confidence.

Every call is different: one moment you're helping a family plan a cross-country move, the next you're assisting a service member or answering a quick customer service question. You'll bring energy, product knowledge, and a customer-first attitude to every interaction.

You'll aim to crush your goals — from sales targets to customer satisfaction — while keeping calls clear, professional, and efficient. At the end of the day, you'll know you've helped people through one of life's biggest transitions while growing your own skills and success.

**NOTE: Hours will be 11am-8pm Monday-Friday**

Pay Rate During Training: $18.00 hr PLUS $1,000 sign-on bonus (see terms below)

Pay Rate Upon Successful 4 Week Training Completion: $18.00 hr + guaranteed commission (up to $500 per month for 3 months)

Pay Rate After First 3 Months From Training Completion: $ uncapped commission 

Your Benefits Would Be:

• Hourly pay plus uncapped commission potential
• Get paid weekly
• Enjoy a no copay health coverage option*
• We match your 401(k) contributions up to 5%
• Paid time off accrual from day one
• Guaranteed commission during your first 90 days
• And much more

What you will need to have:

• High School diploma or equivalent
• 1 + years of call center sales experience with performance-based incentives and metrics
• Proficiency with Microsoft Office tools
• Adaptability in a fast-paced environment
• Ability to think quickly on calls to recommend solutions
• Empathy and patience when addressing customer concerns

What will be nice to have:

• Proficiency with Five9 call center software
• Familiar with Salesforce CRM
• Certified Contact Center Associate (CCCA)

What You'll Bring to the Role

• Analytical & Product Knowledge
  You solve problems with logic and creativity, ask the right questions, and use product knowledge to guide others.
• Communication & Presentation
  You make a great impression, speak clearly, and deliver presentations that build confidence.
• Sales & Negotiation
  You uncover customer needs, build trust, and find win-win solutions that close deals.
• Customer Focus
  You put customers first, deliver quality service, and keep promises with care and detail.
• Tech Savvy
  You're comfortable with computers, from data entry to spreadsheets, presentations, and more.
• Integrity First
  You do the right thing, own your actions, and show honesty in everything you do.

Physical Requirements

• Ability to sit, type, and use a computer for extended periods.
• Ability to hear and communicate clearly using a telephone and headset.
• Occasional bending, stooping, or lifting of up to 50 lbs. may be required.

Working Conditions

• Standard business hours with occasional additional hours as needed.
• Travel requirements: Negligible
• Climate-controlled office environment.
• Consistent attendance and punctuality are essential.
• Employment contingent upon background check and/or drug screening; may include random screenings per company policy.

MANAGEMENT & SUPERVISORY RESPONSIBILTIES

• Typically reports to Management. Direct supervisor job title(s) typically include: Sup- Sales Operations
• Job is NOT directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management)

Disclaimer
This job description outlines the general nature and key responsibilities of the role. It is not intended to be an exhaustive list of all duties, skills, or requirements. Responsibilities may be modified as business needs evolve.

Sign-On Bonus Terms: the sign-on bonus totaling $1,000.00, subject to applicable tax withholdings and deductions. The sign-on bonus will be provided as follows: 50% in the first applicable paycheck following the successful completion of pre-employment screenings and 50% in the first paycheck after the completion of 90 days of employment. Retention of the sign-on bonus is contingent upon successful completion of one year of employment. 

Equal Opportunity Employer
PODS Enterprises, LLC is an Equal Opportunity, Affirmative Action Employer. All qualified applicants will receive consideration without regard to race, color, national origin, ancestry, sex, sexual orientation, age, religion, disability, marital status, veteran status, or any other basis protected by law.

Assessment Notice:
By submitting an application for this position, you acknowledge and consent that you may be asked to complete a personality and/or skills assessment as part of the hiring process. These assessments are used solely as one component of the overall candidate evaluation and will not be the sole basis for any hiring decision. All assessment results will be handled in accordance with applicable laws and our internal selection guidelines.