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- Execute manual and automated testing procedures to ensure the reliability, performance, and functionality of Blaze CRM software.
- Identify, document, and track software defects and inconsistencies using established methodologies.
- Collaborate closely with the development team to resolve issues and improve software quality.
- Develop and maintain comprehensive test documentation including test plans, test cases, and test reports.
- Develop training materials and resources for onboarding new hires onto Blaze CRM software.
- Conduct interactive and engaging training sessions to educate employees on the functionalities and features of Blaze CRM.
- Customize training content based on the specific needs and roles of different departments within the organization.
- Provide ongoing support and guidance to employees to ensure proficiency in utilizing Blaze CRM software effectively.
- Conduct testing on programming codes and scripts to ensure compliance with quality standards and specifications.
- Collaborate with software developers to understand code changes and their impact on software functionality.
- Document and communicate findings related to programming testing to relevant stakeholders.
- Bachelor's degree in computer science, Information Technology, or a related field.
- Strong analytical and problem-solving skills with meticulous attention to detail.
- Excellent communication and interpersonal skills with the ability to effectively train and support employees.
- Basic understanding of programming languages and concepts.
- Familiarity with QA methodologies and testing techniques.
- Prior experience with CRM software.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Willingness to learn and adapt to new technologies and processes.
Software Tester - St Louis, United States - Code Blue
Description
We are seeking a proactive and detail-oriented Entry Level & Quality Tester/Training Coordinator to join our team. This individual will play a crucial role in ensuring the quality and functionality of our Blaze CRM software through rigorous testing protocols 10-20% of the time. Additionally, they will be responsible for conducting comprehensive training sessions for all new hires to familiarize them with our CRM software 80% of the time. This role offers an excellent opportunity for career growth and development in quality assurance and training within a dynamic and innovative environment.
Key Responsibilities:
Quality Assurance: