Financial Services Customer Service Representative - Farmers Branch - ValorVIP

Description

Job Title: Financial Services Customer Service Representative

CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS

• We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions.
• In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product process related inquiries and professionally represent some of the most recognizable brands in the world.

Position Responsibilities:

This position supports customer service for bank customers. This role requires interacting with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience.

 
• Handle inbound customer calls in a courteous timely professional manner including email live chat


• Listen to customers understand their needs resolve customer issues


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