Director of Revenue Operations - Santa Barbara - PayJunction

Description

We are seeking a Director of Revenue Operations to ensure the entire revenue engine is orchestrated through people, processes, technology, enablement, and data across Sales, Marketing, Partnerships, and Customer Success to drive predictable revenue, improve GTM efficiency, and build scalable infrastructure for long term growth.

Why PayJunction?

PayJunction is relentless and emphatic about helping others. We exist to drive the success of our partners. Specifically, the developers who connect to us, businesses who process payments through us, and all of our team members who work with us at PayJunction.

We believe dreams inspire people to start a business, and others to partner with them. While building dreams, entrepreneurs and business professionals will face many challenges along the way. We believe great partners can make all the difference.

We are your dream partner.

Your success is our success.

Our dream is to help you realize yours.

We exist to drive the success of our partners. We do this by fundamentally changing the way you transact with others. We just happen to make great payment systems.. If you love helping others succeed, in a culture that celebrates perfecting your craft, consider partnering with us.

Location

PayJunction takes a Flex First approach to work environments. This means that our team members can choose to work from our Santa Barbara office or remotely from home. We ensure that everyone has the resources and equipment to work where they feel most productive. We trust our teams to make the best decision for their work environment. All PayJunction employees must reside in one of the following states: CA, IL, TX, MN, CO, GA, NY, MA, CT.

Mission

The Revenue Operations team aligns Sales, Marketing, Partnerships, Customer Success, and Enablement by delivering connected systems, accurate data, scalable processes, and actionable revenue intelligence that accelerate predictable and sustainable revenue growth.

Vision

The RevOps team provides a unified view of the customer lifecycle from first touch to retention through high quality data, cross functional alignment, automation, enablement programs, and scalable systems that support PayJunction values and empower GTM teams to make smart, data driven decisions.

Responsibilities

• Lead revenue forecasting, pipeline visibility, and performance reporting across all GTM teams, ensuring high data accuracy and consistent KPI definitions.
• Design, optimize, and maintain scalable GTM processes and workflows across the full customer lifecycle, reducing manual work through automation and tooling improvements.
• Drive annual planning for revenue targets, funnel assumptions, hiring plans, and budget inputs, delivering plans on time and within budget variance requirements.
• Oversee GTM enablement including onboarding, training materials, playbooks, and readiness programs, ensuring strong adoption and timely ramping of new hires.
• Build dashboards and analytics for funnel performance, pipeline health, acquiring revenue, partner metrics, customer profitability, and retention.
• Own the GTM technology stack—including Salesforce, Clay, Outreach, HubSpot, BI tools, and enablement systems—ensuring system optimization, integrations, and user adoption.
• Partner with Deal Desk on pricing, approvals, financial modeling, and accurate tracking of acquiring revenue and partner share structures.
• Manage GTM incentive plans, including plan creation, documentation, communication, and maintenance of accurate crediting and payout reporting.

Qualifications

• Minimum 5 years of RevOps leadership experience in B2B SaaS or payments, with multiple GTM operations functions reporting directly, including Sales Ops, Marketing Ops, Customer/Post-Sales Ops, Revenue Systems & Tools, and Enablement Ops.
• Payments and acquiring revenue expertise, including hands-on experience with transaction-based revenue models, partner share dynamics, and fee structures.
• Experience scaling organizations to 100+ employees or operating effectively within a similarly sized, high-growth environment.
• Demonstrated success leading annual planning cycles, including revenue modeling, capacity planning, hiring plans, and GTM budgeting in partnership with Finance.
• Bachelor's degree (BA/BS) or higher required.
• Advanced technical proficiency across the GTM tech stack, including:
• Salesforce administration, reporting, dashboards, data modeling, and governance
• Business intelligence tools (e.g., Tableau) for multi-source KPI frameworks
• Clay workflows, enrichment, automation, routing, and Salesforce sync
• Sales engagement platforms (e.g., Outreach, Spotio)
• Marketing automation systems such as HubSpot or Marketo
• Enablement systems (LMS, readiness tools, playbook platforms)
• Conversation intelligence systems (Dialpad, Gong, Chorus)
• Telephony and communication systems (Zoom, Dialpad)
• Strong analytical and strategic capabilities, with demonstrated experience supporting forecasting, funnel analysis, lifecycle reporting, and GTM performance insights.
• Proven ability to create scalable processes, improve operational efficiency, and drive automation initiatives.

About PayJunction

Founded in 2000 by three UCSB graduates, PayJunction has grown from a bootstrapped startup to a recognized and respected leader in the payments industry. PayJunction processes more than $12 billion dollars annually for thousands of businesses with solutions that make it easy to accept credit and debit card payments in-store, online, and on-the-go.

Our people-first culture values long-term relationships over short-term profits. Honesty and integrity are part of every interaction with partners, customers and employees. We foster a collaborative work environment, where creative ideas are welcomed, teams are inspired, and success is celebrated. PayJunction is a place where you can find experienced mentors and supportive friends who are committed to your growth.

Benefits

• Health, dental, and vision paid 100% by company
• 401k with 6% match
• FSA and Dependent Care FSA
• Long-term & short-term disability coverage paid 100% by company
• 8 paid company holidays per year
• 2 paid floating holidays per year
• 1 paid volunteer day per year
• Paid Time Off
• Quarterly "fun budgets" for team bonding events
• Opportunity to be part of a company that is changing a whole industry
• Opportunity for growth within the company
• Opportunity for remote, in-office, or hybrid work

Office Environment

• The opportunity to choose the work environment that best suits you - remote, in-office, or hybrid.
• All remote & hybrid team members can enjoy:
• Company-provided equipment for your home office
• An equipment allowance for home office essentials
• Free instructor-led yoga classes via Zoom
• The opportunity to work at one of Glassdoor's Top 30 Best Places to Work in the US ,) , 2020
• Those who choose to come into the office can look forward to:
• Bright and open offices in downtown Santa Barbara
• Stocked snack kitchens
• Collaborative work spaces with Herman Miller chairs, height-adjustable desks, and a large 32-inch monitors
• Dog-friendly office

Company Values

• Build the Dream
• Put People First
• Value Long Term Relationships Over Short Term Profit
• Make it Simple
• Be Data Driven
• Own It

The base salary range for this role is $175k -$200k /year plus benefits. Actual base salary offered will vary depending on factors including but not limited to: education, experience, skills and qualifications.

PayJunction is an equal opportunity employer. We strive to create a work environment where people from all backgrounds and identities thrive. We firmly believe that more diversity and inclusion in our workforce creates a stronger team, product, and culture.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. PayJunction reserves the right to conduct background and/or credit checks on all of its potential employees

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