Assistant Restaurant Manager - Chicago, United States - SIFR

Description

This role combines managerial, administrative, and customer service duties. Here are the typical responsibilities and tasks associated with a Assistant Restaurant Manager:

1. Overall Operations Management:

• Provide leadership and direction to all staff members.
• Ensure the smooth and efficient operation of the restaurant during opening hours.
• Monitor and manage customer service to ensure a positive dining experience.

• Control costs, including labor, food, and overhead expenses.

• Create work schedules and manage staffing levels.
• Set performance expectations and provide feedback to employees.
• Address any staffing issues or conflicts.

• Ensure high-quality customer service standards are maintained.
• Handle customer complaints and resolve issues to customer satisfaction.
• Train staff on delivering excellent customer service.

• Collaborate with the chef or kitchen team to update the menu.
• Monitor food quality and presentation.
• Implement food safety and sanitation standards.

• Develop and execute marketing strategies to attract and retain customers.
• Promote special events, offers, and promotions.
• Build relationships with the local community and potential partners.

• Oversee inventory control to minimize waste and ensure adequate supplies.
• Manage relationships with suppliers and negotiate contracts.
• Monitor and control inventory costs.

• Ensure compliance with local health and safety regulations.
• Maintain required licenses and permits.
• Uphold food safety standards and cleanliness.

• Keep detailed records of financial transactions, staff schedules, and inventory.

• Address operational challenges and find creative solutions.
• Adapt to changing circumstances and market trends.

• Maintain open and effective communication with all levels of staff.

The Assistant Restaurant Manager plays a critical role in ensuring the restaurant's success, maintaining a positive work environment, and providing a top-notch dining experience for customers. This role requires strong leadership, organizational skills, and the ability to handle various responsibilities simultaneously.