Senior Customer Experience Manager - Atlanta

Only for registered members Atlanta, United States

1 week ago

Default job background
Full time

Job summary

The Senior Customer Experience Manager (SCXM) is responsible for ensuring customers achieve measurable success using the Engagifii platform This role blends customer success onboarding implementation and advanced support responsibilities serving as a trusted advisor to clients throughout their lifecycle The SCXM owns customer relationships manages escalations drives platform adoption and collaborates closely with Product and Engineering This role also provides mentorship and guidance to Customer Experience Associates to ensure a consistently high-quality customer experience

Key Responsibilities

  • Serve as the primary point of contact for assigned customer accounts
  • Ensure successful onboarding adoption and long-term customer satisfaction

Lorem ipsum dolor sit amet
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.

Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.

Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Get full access

Access all high-level positions and get the job of your dreams.



Similar jobs

  • Only for registered members Atlanta

    The Manager Restaurant Experience plays a critical role in project management and implementation of key programs across franchise locations. · ...

  • Only for registered members Atlanta, GA

    Experience manager required with at least 3 years experience in Adobe Experience Manager (AEM). Must have experience in software development life cycle and project management. · ...

  • Only for registered members Atlanta

    The Manager Category Experience works closely with Online and Store Merchants to understand their respective merchandising strategies and objectives. · This position will analyze customer information behaviors as well as competitive benchmarking to prioritize critical actions nec ...

  • Only for registered members Atlanta $45,000 - $50,000 (USD)

    We are seeking a Customer Experience Manager with a strong baseball background to lead our bat-fitting and player experience operations.This role combines hands-on player consultation with team leadership, customer experience, and operational support. · ...

  • Only for registered members Atlanta, GA

    +The Manager plays a critical role in project management and implementation of key programs across franchise locations. · +Lead the rollout of new restaurant experience programs. · Develop and manage implementation timelines. · +,valid_job:1} I apologize for not being able to fo ...

  • Only for registered members Atlanta

    This role manages the development and execution of short-term and long-term objectives to standardize business practices and enhance system applications. · ...

  • Only for registered members Atlanta

    The Resident Experience Manager is responsible for creating an exceptional living experience for all residents by overseeing resident relations, community engagement, customer service operations, and retention efforts.This role plays a key part in shaping the community culture, s ...

  • Only for registered members Atlanta Full time

    We're seeking a proactive Client Experience Manager to oversee client interactions, coordinate service details, · and ensure a seamless, high-quality experience from start to finish.Manage ongoing client communications and service workflows · Ensure timely follow-ups, confirmatio ...

  • Only for registered members Atlanta

    We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience—where customer loyalty, brand reputation, and operational excellence converge. · ...

  • Only for registered members Atlanta

    Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. We believe that what makes a great day at work is the people on your team and the problems you get to solve together. · ...

  • Only for registered members Atlanta

    We are looking for a creative and highly organized Guest Experience Venue Manager to support and dual report to the Venue Manager and VP of Guest Experiences. · ...

  • Only for registered members Atlanta Full time

    This is an in-person hospitality role, based on site 5 days a week. You're the connector and the person everyone knows. As the manager of your own location you rely heavily on your business sense to organize all the details and communications to ensure a smooth operation. You can ...

  • Only for registered members Atlanta, GA

    A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. · This role reports to the Store Manager.The Customer Experience Manager is responsible for driving and growing top-li ...

  • Only for registered members Atlanta Metropolitan Area

    We are seeking a Customer Experience Manager with a strong baseball background to lead our bat-fitting and player experience operations. · This role combines hands-on player consultation with team leadership, customer experience, and operational support. · The ideal candidate wil ...

  • Only for registered members Atlanta, GA

    We have a full-time opportunity for Adobe Experience Manager (AEM) experience to Telecom domain. · ...

  • Only for registered members Atlanta

    We are seeking a Guest Experience Manager to join our team. · The ideal candidate will have a passion for hospitality and providing exceptional customer service. · This role involves interacting with guests, · handling reservations, · and ensuring a positive experience for all vi ...

  • Only for registered members Atlanta, GA Remote job

    We are seeking a Digital Experience Manager to join our Industry Marketing team. · ...

  • Only for registered members Wells Street Southwest Atlanta, Georgia, United States

    We are looking for an experienced Candidate Experience Manager to join our team at After Dark Night-Life in Atlanta. The ideal candidate will have at least 5 years of experience in human resources and will be responsible for creating exceptional candidate experiences throughout t ...

  • Only for registered members Atlanta, Georgia, United States

    We're seeking a proactive Client Experience Manager to oversee client interactions, coordinate service details, and ensure a seamless, high-quality experience from start to finish. · Manage ongoing client communications and service workflows · Ensure timely follow-ups, confirmati ...

  • Only for registered members Atlanta

    The Manager, Category Experience works closely with Online and Store Merchants to understand their respective merchandising strategies and objectives. This position will analyze and leverage customer information and behaviors as well as competitive benchmarking to prioritize the ...

  • Only for registered members Atlanta, GA

    The Resident Experience Manager is responsible for creating an exceptional living experience for all residents by overseeing resident relations, community engagement, customer service operations and retention efforts. · ...