Onbase Systems Analyst - Akron, United States - TEKsystems

Description

:

The Systems Analyst develops, implements, upgrades and maintains software applications, including interfaces, automated

workflows and custom reporting

Responsibilities

Works with vendors, users and IS staff to determine root causes of system problems and to implement effective solutions.

Demonstrates advanced trouble-shooting skills.

Interacts directly with all levels of the organization to assist in the development of application requirements and to make system

recommendations.

Participates in development of test plans and in the testing of new applications or changes/upgrades to existing ones.

Develops a solid understanding of operational business processes and leverages that knowledge to identify opportunities for

improvement.

Develops and maintains interfaces between internal systems and with third-party vendors, including design, development,

testing, implementation and documentation.

Uses query and report writing tools to create and validate reports, to validate system changes and to help resolve application

problems.

Supports and/or extends automated workflows, including design, development, testing, implementation and documentation.

Coordinates efforts of IS, operational staff and vendors to resolve issues, escalating as necessary.

Demonstrates flexibility and adaptability to changing priorities and resource availability, communicating schedule impact as

appropriate to operations and IS management.

Demonstrates knowledge of integrated systems and their dependencies.

Mentors team members by sharing technical and applications knowledge and trouble-shooting techniques.

Participates in on-call rotation. Addresses on-call issues according to SLA guidelines. Transfers issues to other teams as

appropriate.

Works with process owners, Project Managers, IS and vendors on upgrades and ongoing optimization of applications.

Works flexible hours as necessary to support implementations, upgrades and disaster recovery testing.

Adheres to change management policy, including creation of test plans, end user approval and appropriate communication to

all involved.

Works on multiple projects simultaneously.

Attends meetings as appropriate and assumes responsibility for completion of assigned items.

Works independently and as part of a team

Tracks progress of assignments and keeps management informed of ongoing status.

Keeps current with system functionality changes from optimizations and upgrades.

Participates in on-going professional development opportunities, including vendor training and user conferences.

Other duties as required.

Other Information

5402-SR SYS ANLST - Position

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Technical Expertise

Experience in healthcare is preferred.

Proficiency in MS Office (Outlook, Excel, Word) or similar software is required.

Education and Experience

Education:

Associates Degree is required; Bachelor's Degree is preferred.

Certification:

None.

Years of relevant experience:
5 to 7 years is preferred.

Years of experience supervising:

None.

Skills:

Hyland OnBase,

Additional Skills & Qualifications:

EP5 Upgrade, Hyperdrive

Experience Level:

Intermediate/Expert

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.