Retail Sales Associate - McKinney, United States - Herbal Goodness

Herbal Goodness McKinney, United States

3 weeks ago

Description

Job Description

Job DescriptionSalary: $12 per hour

Herbal Goodness is a manufacturer of premium quality, unique, organic, non-GMO superfoods, and herbal products to support healthy living and impact lives. Founded in 2013, the company excels in the botanical and natural supplements industry and manufactures product lines such as Herbal Teas, Supplements, Extracts, Essential Oils, Smoothies, and Juices. The company is unique in its values of Quality, Sustainability, and Impact.

100% women and minority-owned, Herbal Goodness believes in Business for social good. We donate 10% of our profits to promote the education of girls.

Job Title: Retail Sales Associate

Job Location: McKinney, Texas, USA

Work Hours: Full time; 10 am - 6 pm, 5 days a week

Department: Sales and Business Development
Reports to: Sales and Business Development Manager

SUMMARY AND OBJECTIVE

Herbal Goodness is seeking a Retail Sales Associate to assist consumers in finding and buying products from our store. Among their responsibilities are making sure the store is well stocked with products, offering assistance to customers as needed, and handling transactions like sales and returns. They will be in charge of managing a variety of sales tasks in a retail setting, such as completing transactions and offering customer support. You will have the potential to develop with our team as a Sales Associate while delivering exceptional customer service that builds client loyalty.

RESPONSIBILITIES:

Greeting customers when they walk through the door
Providing accurate information and answering customers' questions about specific products/services (e.g. product features, pricing, etc)
Working with the POS system as the main cashier to process transactions, layaways, returns, and exchanges
Cross-selling and Up-selling products
Keeping the store floor area clean and organized at all times
Ensuring shelves are fully stocked, assisting in maintaining the stock room, and notifying a superior when items need to be restocked
Informing customers about discounts and special offers
Providing customer feedback to the Store Manager
Staying up-to-date with new products/services, merchandise promotions, advertisements, etc.
Ringing up sales and arranging for delivery or pick-up of the customer's order if needed
Inviting the customer to join a loyalty program
Fulfilling Inventory, product packing, labeling, shipping, and receiving.
Entering sales data and customer data into the company database
Maintaining adequate change denominations in the cash drawer.
Reconciling cash drawers and sales receipts
Reporting issues with equipment
Working as a team to meet store sales goals
Handling customer complains
Tracking transactions on balance sheets and reporting any discrepancies
Baging, boxing, or gift-wrapping packages.

REQUIREMENTS/QUALIFICATIONS:

Proven work experience as a Retail Sales Representative, Sales Associate, or similar role
Understanding of the retail sales process
Familiarity with consumer behavior principles
Knowledge of inventory stocking procedures
Basic math skills
Track record of achieving sales quotas
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
BSc in Marketing or a related field.
Familiarity with POS (point of sale) systems and the ability to learn new technologies
Excellent communication skills
Cheerful working attitude
Outstanding customer service skills
Ability to up-sell and cross-sell

Visit our website to learn more about us.

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