Resolution Specialist - Sandy
1 month ago

Job Summary
A Resolution Specialist is responsible for delivering personalized service to the member to resolve past due loan balances.
Responsibilities
- Collect on all past due loans within the MACU lending portfolio including secured and unsecured loans, negative shares, resolve problems with member loans and accurately document all collection information to minimize credit union losses.
- Consult members and co-signors via telephone and written communication regarding delinquency, and record any contact made.
Job description
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