Senior Customer Service Systems Manager - Austin, TX
1 week ago

Meet Upside We created Upside to transform brick-and-mortar commerce Our technology uses the sophistication of online retail—profit measurement attribution and incrementality—to provide users with more value on their everyday purchases and brick-and-mortar businesses with new profitable customers
Job Summary
The Senior Systems & Technology Manager is responsible for the design optimization and evolution of the Consumer Operations technology stack This role serves as the technical owner for key operational systems and integrations with a strong mandate to identify build and scale AI-enabled solutions that improve customer experience materially reduce operational costs
Job description
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Access all high-level positions and get the job of your dreams.
Similar jobs
Systems Program Manager, GO Systems
1 month ago
This individual contributes to advancing GO's tooling strategies across three categories of jobs to be done: workflow design and management, workflow execution (production), and implementing tooling changes into Operations. · The Systems Program Managers meet these responsibiliti ...
Systems Change Manager
1 month ago
The ideal candidate will have a well-disciplined and organized approach to time management, staff coordination, · a ability to work well with other THN team members and community members.This position is currently grant-funded with · the potential for continued employment if addi ...
Quality System Manager
1 month ago
+The Senior Manager, System Quality is responsible for ensuring the quality, reliability, and performance of all hardware products developed by the Hardware Engineering organization. · + · ...
Data Systems Manager
1 month ago
You'll be the go-to owner of our core data systems including Rippling Salesforce NetSuite HubSpot Microsoft 365 and Snowflake ensuring they're clean connected and driving the right decisions at the right time. · Own the data lifecycle across BI AI HRIS Rippling and Salesforce pla ...
Systems Operations Manager
1 month ago
We are seeking an experienced System Operations Manager to oversee the day-to-day operations of complex back-office systems supporting toll transaction processing and customer service applications. · This project-based role is critical to ensuring the accuracy, timeliness, and re ...
GTM Systems Manager
3 weeks ago
Help us change the way the world parks Parking isn't just about spaces – it's about creating seamless experiences, sustainable solutions, and smarter cities. · ...
ServiceTitan Systems Manager
1 day ago
The ServiceTitan Systems Manager is responsible for the vision, governance and optimization of the ServiceTitan platform across all locations . This position requires strategic leadership and technical knowledge with business strategy financial understanding people leadership whi ...
ServiceTitan Systems Manager
8 hours ago
The ServiceTitan Systems Manager is a senior strategic leader responsible for the vision governance and optimization of the ServiceTitan platform and its integrations across the organization.This role shapes system strategy protects data integrity aligns compensation structures o ...
Manager, Core Systems
1 month ago
The Manager of CORE Systems & Identity Operations is responsible for providing direction and guidance to the CORE Systems & Identity staff. The incumbent will maintain the security and integrity of communication infrastructure systems and cybersecurity systems as defined in Secti ...
Manager, Core Systems
1 month ago
The Manager of CORE Systems & Identity Operations is responsible for providing direction and guidance to the CORE Systems & Identity staff. · Maintain the security and integrity of communication infrastructure systems and cybersecurity systems. · Manage a team of professional Sit ...
Manager, GTM Systems
3 weeks ago
Join us in transforming the way the world parks. · ...
Manager Systems Engineering
1 month ago
+ Job summary +This is a position for a Manager of Systems Engineering at General Motors. The role involves leading a team of systems engineers/configurators in the development and integration of complex systems. · + Qualifications +Bachelor's degree in engineering, Computer Scie ...
Manager, Core Systems
1 day ago
The Manager of CORE Systems & Identity Operations is responsible for providing direction and guidance to the CORE Systems & Identity staff. · ...
Quality System Manager
1 month ago
The Senior Manager is responsible for ensuring quality, reliability and performance of all hardware products. This includes Mechanical, Hydraulic, Electrical disciplines. · Bachelor's degree in Engineering or related field. · 10+ years experience in hardware QA or cross-disciplin ...
ServiceTitan Systems Manager
9 hours ago
This is a senior, strategic leader responsible for the vision, governance, and optimization of the ServiceTitan platform and its integrations across the organization. · ...
Systems Operations Manager
1 week ago
The System Operations Manager oversees day-to-day operations of the Back Office System (BOS) application and supporting Customer Service Center (CSC) applications to ensure on-time and accurate processing of toll transactions. · Develop workforce through cross-training and mentor ...
Information Systems Manager
2 weeks ago
+Job summary · The Information Systems Manager reports to the Chief Finance and Data Officer (CFDO) and serves as the right hand for all technological initiatives.In this role, you will hire lead oversee a geographically distributed team of regional Technology Support Specialists ...
Manager, ERP Systems
4 days ago
Austin Community College seeks a manager to oversee end-to-end management and operations of Enterprise Resource Planning (ERP) systems. · ...
Systems Program Manager
1 month ago
We are seeking a detail-oriented and driven Systems Program Manager to lead program development and product launches. · This role is responsible for coordinating cross-functional teams, managing timelines, and ensuring that products and programs are successfully brought to market ...
Business Systems Manager
1 week ago
We are looking for a systems-oriented Technical Operations Manager to own the engine room of our insurance business.In this role, you will manage and integrate our core technology stack—bridging the gap between our proprietary Policy Management System (PMS), sales CRM, and suppor ...
Business Systems Manager
1 week ago
We are looking for a Business Systems Manager to join our team in Austin, Texas. The successful candidate will design, govern, and continuously improve the core business systems that power our G&A functions and connect to our go-to-market operations. · ...