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    • Customer Service Supervisor, Retail Banking - El Cajon - HomeStreet, Inc.

    HomeStreet, Inc.
    HomeStreet, Inc. El Cajon

    1 month ago

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    Description

    Leadership Role

    We are seeking a talented professional to serve in a leadership capacity and support our Customer Service Representative (CSR) team.

    In this role, you will work closely with the branch manager to motivate and enable the CSR staff to participate in sales efforts, provide excellent customer service, and maintain sound branch operations.

    This is an exciting opportunity for individuals who are passionate about leadership, customer service, and teamwork. If you have experience in retail banking or supervisory roles, we encourage you to apply.

    Key Responsibilities:

    • Motivate and support CSR staff to achieve sales targets and provide exceptional customer service.
    • Work collaboratively with the branch manager to develop and implement effective sales strategies.
    • Monitor and maintain sound branch operations, ensuring compliance with company policies and procedures.
    • Foster a positive and inclusive team culture that promotes open communication and collaboration.

    Requirements:

    • Experience in retail banking or supervisory roles.
    • Strong leadership and motivational skills.
    • Excellent communication and interpersonal skills.
    • Able to work effectively in a fast-paced environment.

    What We Offer:

    • A competitive salary of $70,000 - $90,000 per year, based on experience.
    • Ongoing training and development opportunities.
    • A collaborative and dynamic work environment.

    Please note: This job description may be subject to change based on business needs and requirements. The successful candidate must be able to adapt to changing circumstances and priorities.

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