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- Providing excellent customer service
- Basic computer skills, including Microsoft Office, e-mail, and web browsing
- Managing multiple phone lines
- Proficient in geography to determine best forwarding routes
- Data Entry
- Ensuring timely movement of cargo from origin to destination
- Perform additional duties on a needed basis
- Exceptional time management and multitasking capabilities
- 1-2 years of experience in Logistics
- 1-2 years of experience in Customer Service
- Dependable, reliable, and punctual
- Strong work ethic with the ability to succeed in a fast-paced environment
Customer Service - Anchorage, United States - Ottimo Resources
Description
Job Description
Job DescriptionA Leading Freight Forwarder is seeking a skilled Customer Service Representative for their Operations Department in Anchorage, Alaska. This is a full-time role with opportunities for overtime on a regular basis
Currently seeking a customer service agent with fantastic people skills via email and phone. The ideal candidate will promote a customer friendly atmosphere and can maintain good communication. The Customer Service Representative will be working directly with drivers, warehouse, and customers and provide excellent customer service.
Must have open availability - some weekends required
Related specific responsibilities will include:
Qualifications:
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