Access Line Representative - PT (26-06) - Grand Rapids, MI

Only for registered members Grand Rapids, MI , United States

2 weeks ago

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Job summary

We are seeking an Access Line Representative. This position provides telephone crisis de-escalation/interventions and direct calls for community partners and individuals seeking help.

Responsibilities

  • Answer a multi-line phone system to assist clients in crisis situations and community needs
  • Document each encounter while in-call

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