Senior Director, Contact Center - Buffalo Grove, IL

The Senior Director of Contact Center is a strategic leadership role responsible for driving transformation and operational excellence across our global contact center operations. · ...

The Member Contact Center Team Lead plays a crucial role in ensuring the efficient and effective operation of Member Contact Center (MCC). Demonstrates and reinforces a sense of urgency and commitment to providing service and support. · Minimum of two years of experience as a mem ...

+Airlines is seeking a Contact Center / Conversational AI Engineer to support digital payment solutions across conversational and digital channels. · +Design and build payment solutions for mobile and web applications across digital channels. · Develop and integrate APIs and inte ...

+Job summary · Asumirás la responsabilidad de brindar soporte a los clientes mediante llamadas y proporcionando información precisa.Asistir con atención al cliente: responder a las llamadas y ofrecer apoyo para las consultas sobre reclamos. · Cuidar los detalles: garantizar infor ...

+Job summary · We're looking for individuals who are passionate and energetic about providing amazing customer service. · +ResponsibilitiesAssist members over the phone regarding questions they have about Credit Union products and services · Provide prompt, positive and informati ...

We are seeking an entry-level Contact Center Agent I to join our team. As a Contact Center Agent, you will be the voice that makes a difference in customers' lives. · Assist with care: Answer calls and provide support for claims inquiries. · Own the details: Ensure accurate infor ...

+We are seeking an experienced Contact Center Technologist to lead the design, implementation and optimization of our omnichannel contact center environment within a healthcare setting. · ++Minimum of 10 years hands-on experience in contact center design, implementation and manag ...

Be the Voice That Makes a Difference · Assist with Care: Answer calls and provide support for claims inquiries. · Owne the Details: Ensure accurate information and a positive customer experience. · ...

We are seeking a Contact Center Representative to join our team.This role is the first point of contact for members and plays a critical part in delivering exceptional service and maintaining the organization's reputation. · ...

We are seeking a skilled and motivated Contact Center Engineer to join our Technology Services team.This role is responsible for designing, implementing, and maintaining contact center solutions with a strong focus on NICE CXone and related integrations. · ...

Receives and enters initial Notice of Loss information. Analyzes information and proofreads system entry for accuracy. · ...

Contact Center Customer Service job provides opportunities to engage with customers and address their concerns while ensuring exceptional customer experience. The role entails handling customer inquiries via phone or email and resolving issues promptly. This position is ideal for ...

The primary responsibility of the Member Contact Center Representative is to act as liaison between IMRF and its customers (members, annuitants, and beneficiaries) to foster interactive informed and collaborative working relationships by providing excellent customer service.The C ...

We're looking for a Contact Center Representative to be the welcoming voice of HACU-the first point of contact and a lasting impression for our valued members. · We're not just another financial institution-we're a mission-driven team dedicated to helping our members "Bank Health ...

We are seeking a Contact Center Representative to join our team. This role is the first point of contact for members and plays a critical part in delivering exceptional service and maintaining the organization's reputation. · ,Serve as the first line of contact for members, aimin ...

The Contact Center Representative is the members' first impression – as well as ongoing representation – of the credit union's service and support structure. · Service to the members is critical. First line of contact – reps will assist with first call resolution,Explain and reco ...

We are seeking a Contact Center Representative to join our team. · This role is the first point of contact for members and plays a critical part in delivering exceptional service and maintaining the organization's reputation. · You will assist members with inquiries, · resolve is ...

Join a purpose-driven team at HealthCare Associates Credit Union to help members bank healthy by providing exceptional service and personalized financial solutions. · ...

We are seeking a Contact Center Representative to join our team assisting members with inquiries resolving issues promoting products services that meet their needs delivering outstanding service aligned with organizational service promises meeting established sales service goals ...

The Contact Center Representative is the members' first impression – as well as ongoing representation – of the credit union's service and support structure. · - First line of contact – reps will assist with first call resolution, try to handle everything before transferring to o ...