-
Front Desk Manager
1 week ago
Guest Services, Inc. Breckenridge, United StatesGREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAM · Front Desk Manger - $53,000+/year · The Lodge at Breckenridge, managed by Guest Services, is now hiring a Front Office Manager to assist with hotel operations. Candidates must have experience in Hospitality Management as we ...
-
Front Office Assistant Manager
4 weeks ago
Beaver Run Resort & Conference Center Breckenridge, United StatesWho We Are: · Beaver Run Resort and Conference Center is located in Breckenridge, Colorado - the heart of the Colorado Rocky Mountains. Nestled between the mountain and Main Street, at Beaver Run you're just a few steps away from the ski slopes in the winter and the hiking trails ...
-
Front Office Assistant Manager
4 weeks ago
Beaver Run Resort Breckenridge, United StatesJob Description · Job DescriptionWho We Are: · Beaver Run Resort and Conference Center is located in Breckenridge, Colorado - the heart of the Colorado Rocky Mountains. Nestled between the mountain and Main Street, at Beaver Run you're just a few steps away from the ski slopes in ...
-
Front Desk Supervisor
1 week ago
Sage Hospitality Breckenridge, United StatesWhy us?: · Sage Hospitality Group is set to hire a Front Desk Supervisor to join us at the Alpenrock, a Curio Collection Hotel opening Winter 2024 · We are currently renovating the Doubletree by Hilton Breckenridge and will rebrand to a Curio Collection later this year. This is ...
-
Night Auditor
1 week ago
Sage Hospitality Breckenridge, United StatesWhy us?: · Sage Hospitality Group is set to hire a Night Auditor to join us at the Alpenrock, a Curio Collection Hotel opening Winter 2024 · We are currently renovating the Doubletree by Hilton Breckenridge and will rebrand to a Curio Collection later this year. This is in a su ...
-
General Manager C NANC
2 weeks ago
Marriott Vacations Worldwide Breckenridge, United StatesAre you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that ...
-
Front Office Assistant Manager
2 weeks ago
Beaver Run Resort Breckenridge, United States55000 per year + DOE + Commission | Closes 09-Jun-2024 (MST) | Breckenridge, CO, USA | Salary | Front Office | Full Time · Who We Are: · Beaver Run Resort and Conference Center is located in Breckenridge, Colorado - the heart of the Colorado Rocky Mountains. Nestled between the ...
-
Assistant Store Manager
1 week ago
Extra Space Storage Avon, United StatesAs Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities. · Extra Space Storage is the fastest-growing storage company ...
-
Director of Operations, The Lodge at Vail
3 days ago
Vail Resorts Vail, United StatesJob Summary: · The Director of Operations is responsible for assisting the General Manager in delivering results that contribute to the mission and overall success of the hotels by accomplishing performance objectives focused on business revenues, associate engagement, guest sat ...
-
Front Desk Agent
1 day ago
Vail Resorts Dillon, United StatesCreate Your Experience of a Lifetime · Come work and play in the mountains Whether its your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates ...
-
Front Desk Agent
2 weeks ago
Vail Resorts Breckenridge, United StatesCreate Your Experience of a Lifetime · Come work and play in the mountains Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates ...
-
Front Desk Agent
1 week ago
Vail Resorts Breckenridge, United StatesJob Description · Job Description Create Your Experience of a Lifetime · Come work and play in the mountains Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building l ...
-
Front Desk Agent
1 week ago
Vail Resorts Breckenridge, United StatesJob Description · Job Description Create Your Experience of a Lifetime · Come work and play in the mountains Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building l ...
-
Front Desk Agent
4 days ago
Vail Resorts Breckenridge, United StatesJob Description · Job Description Create Your Experience of a Lifetime · Come work and play in the mountains Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building l ...
-
Night Auditor
3 weeks ago
Vail Resorts Breckenridge, United StatesCreate Your Experience of a Lifetime · Come work and play in the mountains Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates ...
-
Front Desk Agent
1 week ago
Bluegreen Vacations Vail, United StatesStreamside Resort, located in Vail, CO is seeking a full-time or part-time Night Audit/Front Desk Associate. Hiring Immediately, apply todayCompensation: $20.00 per hour, (Range $19-$20) ( No Housing Provided )Schedule: Full-Time or Part-Time; Flexible shifts, including 4 workday ...
-
Front Desk Agent
2 weeks ago
Sonnenalp Hotel Vail, United StatesThe Sonnenalp Hotel is looking for Front Desk Agents to join an amazing team This position will be open for the next 30 days. · Wage: $ $22.00 /hour, DOE · Typical Schedule: Day and Night shifts, weekends and holidays required · Primary Purpose of Position · A Front Desk Agen ...
-
Front Desk Agent
1 week ago
Vail Resorts Vail, United StatesCreate Your Experience of a Lifetime · Come work and play in the mountains Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammate ...
-
Front Desk Agent
2 weeks ago
Sonnenalp Hotel Vail, United StatesJob Description · Job DescriptionThe Sonnenalp Hotel is looking for Front Desk Agents to join an amazing team This position will be open for the next 30 days. · Wage: $ $22.00 /hour, DOE · Typical Schedule: Day and Night shifts, weekends and holidays required · Primary Purpose of ...
-
Hotel Front Desk Agent
3 days ago
Sunridge Hotel Group Vail, United StatesJob Description · Job DescriptionNEW Residence Inn by Marriott - Vail, CO (Opening September 2023) · The new Residence Inn in Vail, CO is looking to hire a full-time Hotel Front Desk Agent / Guest Services to WOW our guests with hospitality from the moment they arrive until their ...
Front Desk Associate I $22.75/hr, - Breckenridge, United States - Breckenridge Grand Vacations
1 month ago
Description
In 2018, based on anonymous employee feedback, the Denver Post named BGV the top large workplace in Colorado. In 2020, we were again ranked in the top five.In 2023 and 2024 we were recognized by USA Today as a national top workplace BGV is all about Sharing Smiles, including putting smiles on the faces of our employees Learn more about BGV, including our three-decade history of success, here at Compensation for this full-time position is $22.75/hr.
The salary offer to the successful candidate will be based on job-related education, training, and experience.The salary offer will not be based on a candidate's salary history at other jobs, and by law, BGV will not seek information about salary history or applicant age.
This position also includes BGV's Total Compensation package.Paid time off including vacation, sick leave, parental leave and paid volunteer time off
Group life insurance
Health, vision and dental insurance plans
Retirement plan
Twice yearly bonus
Employee recruiting bonus
Tuition reimbursement program
Professional development
Employee Wellness programs to support physical and mental health
Sustainability programs to support the health of the planet
BGV's unique FUN benefits including programs for ski/rec center passes and ski medallions, lodging and purchase discounts, outdoor gear discounts, access to BGV's Ball Arena suite in Denver for concerts and events, Rockies, Avalanche, Nuggets and Rapids tickets, access to local events, employee outings, team sports, discounted vacations through Interval International, and the legendary BGV Holiday Party.
Greet, register and assign rooms to guests and owners. Assist with all inquiries pertaining to resort services, registration, shopping, dining, entertainment and travel directions.
Inform guests and owners of important information on the resort and ensure they visit the concierge desk.
Respond to guest and owner inquiries regarding reservations and use of ownership.
Be completely knowledgeable and capable of making all types of reservations for guests and owners and assist them in making reservations whenever possible rather than sending guests to the Reservations department
Act as resort telephone operator and answer the switchboard phone as needed.
Verify accuracy of guest room folios and make necessary corrections. Interact with Night Auditor as needed.
Ensure that both Housekeeping and Maintenance are informed of daily arrivals and departures, as well as any same day reservations, and ensure units are properly locked off for arriving guests.
Insert all tasks for Housekeeping and Maintenance into company software program and assist Housekeeping and Maintenance in understanding the notes regarding room moves, special cleans, maintenance issues and guest and owner requests.
Assist in operating the Grand Essentials store.Maintain and manage various projects. Be proactive in the design and implementation of systems to complete the projects. Take the initiative to make the projects successful. Submit monthly measurable results.
Foster strong cross department communication and synergy.
Enforce resort policies, as needed, following resort protocol.
Cross-train with the Activities Desk and Night Audit to cover and assist as needed.
Uphold Hospitality Standards, Company Culture and Department Core Standards and observe Company policies and procedures.
Be the "End of the Line" and resolve every situation inherited, not passing it along, whenever possible.
Follow up on any situation that is not fully resolved at the time of the initial request always giving consideration to what the guest or owner deems appropriate.
Strive to close the loop (alleviate or eliminate issues) on any situations that cannot be fully resolved.Respond promptly to all email and voicemail correspondence.
Maintain a positive working relationship with all contacts, always being helpful and courteous.
Wear proper uniform and name badge and adhere to Company appearance standards at all times.
Attend and participate in company-wide training sessions and department staff meetings.
EDUCATION/
EXPERIENCE:
Previous customer service experience preferred.
COMPUTER
EXPERIENCE:
Knowledge of Microsoft Office programs (Outlook, Word, Excel) with a minimum of one year of use of these programs.
Ability to operate office equipment such as a calculator, copier, fax, phone, and scanner.Ability to type by touch, operate a personal computer and accurately record time worked, in the correct department, using the Company time keeping system.
Must have knowledge of the internet and possess the ability to navigate it. Ability to utilize appropriate programs using a mobile device.LANGUAGE ABILITY:
Ability to speak, read, write and interpret in English. Ability to read and interpret business correspondence, instructions, memos, procedures, routine reports, rules and schedules. Ability to write business correspondence and notes in the system.
Ability to effectively present information and respond to questions from guests, owners, other employees of the organization, managers, outside vendors and the general public.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Ability to calculate commissions, discounts, interest, percentages and rates.REASONING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
Stand and work at a computer workstation (using mouse and keyboard) over 2/3 of the time.
Speak and listen over the telephone, radio and in person over 2/3 of the time.
Perform repetitive motions of the arms (elbows, wrists, hands and fingers) over 2/3 of the time.
Use hands and fingers to touch, handle, feel or grasp over 2/3 of the time.
Reach with arms over 2/3 of the time.
Walk between 1/3 and 2/3 of the time.
Sit, stoop, kneel, crouch, crawl, climb or balance under 1/3 of the time.
Push against something, with steady force, using upper extremities to thrust forward, downward or outward under 1/3 of the time.
Pull using upper extremities to exert force to draw, haul or tug objects in a sustained motion under 1/3 of the time.
Lift between 10 and 25 pounds between 1/3 and 2/3 of the time.Requires close, distance, color and peripheral vision, close visual acuity and depth perception.
WORK ENVIRONMENT:
The environmental conditions the employee will have exposure to:
Office or administrative environment over 2/3 of the time.
Close quarters, narrow aisles, passageways and other areas that could cause claustrophobia between 1/3 and 2/3 of the time.
Outdoor weather conditions such as sun, ice, snow, wind, dust, rain and humidity under 1/3 of the time.
Extreme cold, below 32 degrees, for periods of more than 1 hour under 1/3 of the time.
Moving mechanical parts or moving vehicles under 1/3 of the time.
Fumes and airborne particles under 1/3 of the time.
Pets and pet dander in and around the pet-friendly resort.
Moderate noise.