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Technical Support Analyst - Colorado Springs - InstantServe LLC
Description
Job Position:Technical Support Analyst
Location:
Colorado Springs CO 80903
Pay Rate:
$$ $28.84 / hr
Shift:
Monday - Friday 8:30am - 5pm
Purpose:
Perform systems administration and support tasks Analyze, document, test, maintain, troubleshoot PC hardware/software Assist with IT support projects.
Key Responsibilities: Provide in-person IT support to walk-in users Reinstall OS images and update computers Replace broken desktop/laptop hardware
Ensure repaired computers are updated and functional Escalate complex service requests appropriately
Essential Functions (Approximate % of Time): 15%: Repair software/hardware, reinstall systems, manage backups/restores, coordinate with vendors 10%:
Provide hands-on assistance and troubleshooting for walk-in customers 25%:
Build and maintain OS images; ensure compatibility, patching, and custom configuration 10%:
Support new product launches; document and train staff; liaise with vendors 20%:
Manage equipment disposal securely and document process 20%:
Replace and configure computers; coordinate setups; collect old equipment; update records
Distinguishing Characteristics:
Entry-level position in Technical Support
Analyst series Performs routine tasks with direct supervision
Used as a training role; limited prior experience required
Required Competencies:
Human Collaboration Skills:
Provide advice, solve problems, persuade for cooperation
Reading:
Intermediate (manuals, documentation, etc.)
Math:
Intermediate (fractions, percentages, measurements)
Writing:
Intermediate (reports, business
letters, summaries)
Additional Notes:
Regular and predictable attendance required
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Technical Support Analyst
InstantServe LLC- Colorado Springs
-
Technical Support Analyst
Only for registered members Colorado Springs
-
Technical Support Analyst I
InstantServe LLC- Colorado Springs
-
Sr Technical Support Analyst
Only for registered members Colorado Springs, CO
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Technical Support Analyst
Full time Only for registered members Colorado Springs
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Technical Support Analyst
Only for registered members Colorado Springs, CO
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Technical Support Analyst
Only for registered members Cripple Creek
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Board Certified Behavioral Analyst
Only for registered members Colorado Springs
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FSR Analyst with Security Clearance
Only for registered members Colorado Springs
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BCBA Board Certified Behavior Analyst
Only for registered members Colorado Springs
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Board Certified Behavioral Analyst
Only for registered members Colorado Springs
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Credit Analyst
Full time Only for registered members Colorado Springs
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Board Certified Behavior Analyst
Goodwin Recruiting- Colorado Springs
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JM Planning Integration Analyst
Only for registered members Colorado Springs
-
Administrative Analyst
Only for registered members Colorado Springs
-
JM & Sr. Technical Program Analyst
Only for registered members Colorado Springs
-
Administrative Analyst
Only for registered members Colorado Springs
-
BCBA Board Certified Behavior Analyst
Only for registered members Colorado Springs
-
Lead EVMS Analyst
Only for registered members Colorado Springs, CO
-
Senior All Source Analyst
Only for registered members Colorado Springs