Communication Specialist - Springfield
3 weeks ago
Job summary
The Communication Specialist is responsible for answering 911 calls and appropriately dispatching emergency services within the established time frame.This includes gathering critical information regarding the nature of the complaint and verifying the location of the incident per protocol. Responsible for remaining on the phone with the caller until the first responder arrives and coaches the caller per protocol as
- Calmly and efficiently perform and make appropriate decisions rapidly under stress in emergency situations.
- Ability to follow instructions.
Job description
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