- Provide friendly customer service, assist customers in shopping in our store and finding what they are looking for.
- Ensure all customers have a quick and friendly checkout experience.
- Assist with truck unloading deliveries and tasks related to merchandise presentation throughout the store, including maintaining store storage standards to uphold our brand promises.
- Assist customers in shopping, finding the product they are looking for, and finding solutions.
- Provide a quick and courteous checkout experience and handle money according to standards.
- Educate customers on the benefits of the rewards program and enroll them.
- Inform customers about the Customer Voice Survey (CVS).
- Assist with omni-channel processes, including Buy Online, Pick Up in Store (BOPIS) orders and store-shipped orders.
- Participate in truck unloading processes, replenishing displays, and planogram (POG) setups.
- Responsible for merchandise organization and maintenance, including the merchandise return process, restocking shelves, and general store organization to ensure a well-presented and stocked store.
- Perform in-store stock optimization tasks and setups for weekly promotions as assigned.
- Support loss prevention and security programs.
- Adhere to Standard Operating Procedures (SOPs) and company programs to ensure compliance with applicable laws and requirements, practice company policies and standards.
- Interact with others in an acceptable and respectful manner, remain positive and respectful even in difficult situations, promote commitment to the company's vision and values, project a positive image, and serve as a role model for others.
- Other assigned tasks
- Retail sales or customer service experience preferred.
- Ability to stand for long periods.
- Ability to move around the store.
- Bend, lift, carry, reach, and stretch frequently.
- Lift heavy boxes and access high shelves using a ladder or similar equipment.
- If you need assistance with these job tasks, please contact a supervisor to start an interactive process and find a reasonable accommodation.
- Public retail store environment to take care of customers; all public areas are air-conditioned; some warehouses may not be air-conditioned; outdoor work may be assigned (collecting shopping baskets or during truck unloading); the framing workshop has a glass cutting machine and a heat press; working hours include evenings, weekends, and early mornings.
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Part Time Sales Team Member - McAllen, United States - Michaels
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Description
What will you be doing?
Main Activities
Category
Preferred Knowledge/Skills/Abilities
Preferred type of experience required for the position:
Physical and Environmental Requirements
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
To review a comprehensive list of benefits, please visit
CO, CT, WA and RI only - To review pay ranges for the position you are applying for, please visit.
For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.