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Front Desk Agent
1 day ago
Sage Hospitality Resources, LLP Detroit, United States Paid WorkWhy us? · Shinola Hotel is seeking a Front Desk Agent to create timeless memories and quality experiences for guests and associates alike. · The world's first Shinola Hotel is Detroit's new living room. What started as a watch company has transformed into a luxury brand that crea ...
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Front Desk Agent
2 weeks ago
Sage Hospitality Detroit, United StatesShinola Hotel is seeking a Front Desk Agent to create timeless memories and quality experiences for guests and associates alike. · The world's first Shinola Hotel is Detroit's new living room. What started as a watch company has transformed into a luxury brand that creates a last ...
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Front Desk Agent
2 weeks ago
Sage Hospitality Detroit, United StatesWhy us?: · Shinola Hotel is seeking a Front Desk Agent to create timeless memories and quality experiences for guests and associates alike. · The worlds first Shinola Hotel is Detroits new living room. What started as a watch company has transformed into a luxury brand that cre ...
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Guest Service Agent Front Desk
2 weeks ago
Motor City Casino Hotel Detroit, United StatesJoin the best game in town · You already know that MotorCity Casino Hotel is a great place to play. Now you can join the team that makes this a great place to work, too. · As Guest Service Agent Front Desk, you'll provide exceptional customer service to all our guests. You'll man ...
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Guest Service Agent Front Desk
2 weeks ago
Motor City Casino Hotel Detroit, United StatesJoin the best game in town · You already know that MotorCity Casino Hotel is a great place to play. Now you can join the team that makes this a great place to work, too. · As Guest Service Agent Front Desk, you'll provide exceptional customer service to all our guests. You'll man ...
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Front Desk Agent
3 weeks ago
Azul Hospitality Detroit, United StatesJob Details · Job Location · Hotel David Whitney - Detroit, MI · Position Type · Full Time · Salary Range · $ $16.00 Hourly · Job Shift · Any · Job Category · Admin - Clerical · Description · POSITION PURPOSE · Perform in a pleasant, professional, and efficient manner ...
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Front Desk Agent
2 weeks ago
Azul Hospitality Detroit, United StatesJob Details · Job Location · Hotel David Whitney - Detroit, MI · Position Type · Full Time · Job Shift · Any · Job Category · Admin - Clerical · Description · POSITION PURPOSE · Perform in a pleasant, professional, and efficient manner, a combination of duties related m ...
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Service Desk Agent
2 weeks ago
Vanguard Wayne, United StatesAt Vanguard, our mission is to take a stand for all investors, treat them fairly, and give them the best chance for investment success. Technology is integral to helping our clients reach their personal goals. We depend on IT 24/7 to run our investors' assets. That puts your expe ...
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Front Desk Agent
4 weeks ago
Aimbridge Hospitality Dearborn, United StatesFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...
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Front Desk Agent
1 week ago
Towneplace Suites Dearborn Dearborn, United States PermanentJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Front Desk Agent
4 weeks ago
Aimbridge Hospitality Dearborn, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
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Front Desk Agent
2 weeks ago
Aimbridge Hospitality Dearborn, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Front Desk Agent
3 weeks ago
Aimbridge Hospitality Dearborn, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Front Desk Agent
4 weeks ago
Highgate Madison Heights, United StatesOverview · The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. · Responsibilities · Answer inquires from guests regard ...
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Full-time - Front Desk Agent (1st and 2nd Shift)
2 weeks ago
Fort Pontchartrain a Wyndham Hotel Detroit, United States Full timeJoin our team at Fort Pontchartrain, a Wyndham Hotel, as a Front Desk Agent and be at the heart of our hotel operation, ensuring exceptional guest experiences. Warmly welcome guests, handle check-ins and check-outs, assist with inquiries, and maintain accurate records. Showcase y ...
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Front Desk Agent
3 weeks ago
Aimbridge Hospitality Dearborn, United StatesAimbridge Hospitality - Towneplace Suites Dearborn [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, ...
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Front Desk Agent
3 weeks ago
Residence Inn Madison Heights Madison Heights, United StatesCompensation Type · Hourly · Highgate Hotels · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Franci ...
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Front Desk Agent
1 week ago
Hampton Inn - Auburn Hills North Auburn Hills, United States Full timeNight Auditor: · Job Purpose: To ensure all revenue is posted to the correct departments and to balance all revenue departments on a daily basis and complete all necessary reports. · Job Responsibilities: · Perform all audit procedures as set forth by the Hotel and company, o ...
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Front Desk Agent
4 weeks ago
Aimbridge Hospitality Ypsilanti, United States Part timeFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: answering phone calls, re Operator, Front Desk, Agent, ...
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Front Desk Agent
3 weeks ago
Aimbridge Hospitality Dearborn, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
Front Desk Agent - Detroit, United States - Shinola Hotel
Description
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.