Accounts Receivable Clerk - Captiva

Our Property: · Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and worl ...

Job description

Our Property:

Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise.

Our Core Values:

We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.

• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

We offer a very competitive salary and generous benefits including:

• Medical, Dental, Vision Plans
• Paid Life Insurance
• Short- and Long-Term Disability
• Paid Time Off & Holidays
• 401(k) with 100% match up to 4 %
• Commuter and Company-paid Toll Programs
• Complimentary Shift Meal

POSITION OVERVIEW

The primary responsibility of this position is to ensure the accurate and timely completion of billing statements and monthly owner statements. The position shall also be responsible for performing various other duties in the support of the accounting department.

WORK LOCATION: Onsite / Hybrid / Remote (Must Reside within 45 miles of South Seas)

This position requires an initial 30-day onsite training and assessment period at South Seas. Following this period, the work arrangement will be reassessed based on business needs, role requirements, and demonstrated skill set, with the potential for a hybrid or fully remote schedule.

Candidates must reside locally in Southwest Florida.

ESSENTIAL FUNCTIONS

Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification. Essential duties and responsibilities may include, but are not limited to, the following:

• Preparation and distribution of monthly home and condo Owner statements.
• Work closely with the Owner Relations department and Owners to address any questions regarding their accounts whether via email, phone calls or in person meetings.
• Process Owner payments and reconcile them each month.
• Process reporting documents to help analyze Owner activity.
• Contribute to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a team.
• Demonstrates courteous, cooperative, and professional behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.
• Support other accounting staff members as required by Management

POSITION REQUIRMENTS

Education: Bachelor's degree in Accounting or a related field preferred; relevant years of experience will be considered in lieu of a degree.
Experience: Previous experience in Accounts Receivable, HOA billing, or Club A/R is strongly preferred.

REQUIRED KNOWLEDGE AND SKILLS

• Proficient in the use of standard computer applications including word processing, data entry, report generation, and related administrative software.
• Ability to contribute to departmental goals through initiative, accountability, and teamwork.
• Demonstrated success in collaborating within diverse teams and fostering an inclusive, respectful work environment.
• Proven ability to manage and maintain accurate records and documentation.
• Highly organized; able to prioritize tasks, meet deadlines, and maintain attention to detail in a fast-paced environment.
• Strong verbal and written communication skills, with the ability to adapt communication style to diverse audiences.
• Skilled in delivering outstanding customer service with a focus on guest satisfaction and relationship building.
• Ability to train and support others in departmental procedures and standards.
• Demonstrates courteous, professional, and collaborative behavior when interacting with guests, team members, and leadership; promotes a positive and effective workplace culture.
• Excellent command of business English, including spelling, grammar, and professional correspondence standards.
• Strong understanding of office administration practices, recordkeeping, and workflow coordination.
• Familiarity with hotel or resort property management systems (PMS) preferred.

WORKING CONDITIONS - PHYSICAL/MENTAL REQUIREMENTS

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mobility to work in an office or home office setting; use standard equipment; stamina to sit for extended periods of time, strength to lift and carry up to 20 lbs.; vision to read printed materials and computer screen; dexterity to utilize computer equipment; hearing and speech to communicate in person or over the telephone.

HOURS REQUIRED 40 hours per week, flexible schedule during certain times of the month, example; month end reporting.

Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.

Our company ("Company") fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law.

In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains adrug- free workplace.