IT Coordinator - Washington, DC
12 hours ago

Job description
Job Title:
IT Coordinator (Level 2/3 Help Desk)
Salary:
$60,000 – $65,000 (Based on Experience)
Location:
Washington, D.C. – On-site
Employment Type:
Direct Hire
Why take an IT Coordinator role with this organization?
- Join a historic, member-focused organization with a strong commitment to service and technology
- Be the go-to IT resource for staff, managing day-to-day tech needs and vendor relationships
- Play a key role in upcoming projects like Windows 11 deployment, phone system upgrades, and property management system integration
- Enjoy a collaborative environment where adaptability and initiative are valued
What will the IT Coordinator do?
- Serve as the primary on-site IT support resource for staff, handling Level 2/3 troubleshooting
- Liaise with the MSP to ensure timely resolution of technical issues and maintain service standards
- Manage user onboarding/offboarding, system access, and licensing for O365 and related platforms
Support and coordinate technology projects, including:
Windows 11 migration
- New phone system deployment
Property management system integration (Jonas + Corum)
Provide hands-on support for desktops, laptops, printers, and network connectivity
- Train staff on new systems and best practices for technology use
- Maintain documentation and assist with compliance-related tasks
What The Company Needs In An IT Coordinator
- 3+ years of IT support experience (Level 2/3) in Windows environments
- Strong knowledge of O365 administration, Active Directory, and endpoint troubleshooting
- Familiarity with vendor management and MSP coordination
- Excellent communication skills and ability to train non-technical staff
- Self-starter who thrives in a standalone IT role
Bonus Points
- Experience with property management or hospitality systems
- Exposure to Windows 11 deployment projects
- Military background or familiarity with member-service organizations
Benefits & Perks
- Competitive salary and annual performance reviews
- PTO and paid holidays
- Comprehensive medical, dental, and vision plans
- Opportunity to lead IT initiatives and grow with the organization
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