IT Coordinator - Washington, DC

Only for registered members Washington, DC, United States

12 hours ago

Default job background
Job Title: · IT Coordinator (Level 2/3 Help Desk) · Salary: · $60,000 – $65,000 (Based on Experience) · Location: · Washington, D.C. – On-site · Employment Type: · Direct Hire · Why take an IT Coordinator role with this organization? · Join a historic, member-focused organization ...
Job description

Job Title:
IT Coordinator (Level 2/3 Help Desk)

Salary:
$60,000 – $65,000 (Based on Experience)

Location:
Washington, D.C. – On-site

Employment Type:
Direct Hire

Why take an IT Coordinator role with this organization?

  • Join a historic, member-focused organization with a strong commitment to service and technology
  • Be the go-to IT resource for staff, managing day-to-day tech needs and vendor relationships
  • Play a key role in upcoming projects like Windows 11 deployment, phone system upgrades, and property management system integration
  • Enjoy a collaborative environment where adaptability and initiative are valued

What will the IT Coordinator do?

  • Serve as the primary on-site IT support resource for staff, handling Level 2/3 troubleshooting
  • Liaise with the MSP to ensure timely resolution of technical issues and maintain service standards
  • Manage user onboarding/offboarding, system access, and licensing for O365 and related platforms
  • Support and coordinate technology projects, including:

  • Windows 11 migration

  • New phone system deployment
  • Property management system integration (Jonas + Corum)

  • Provide hands-on support for desktops, laptops, printers, and network connectivity

  • Train staff on new systems and best practices for technology use
  • Maintain documentation and assist with compliance-related tasks

What The Company Needs In An IT Coordinator

  • 3+ years of IT support experience (Level 2/3) in Windows environments
  • Strong knowledge of O365 administration, Active Directory, and endpoint troubleshooting
  • Familiarity with vendor management and MSP coordination
  • Excellent communication skills and ability to train non-technical staff
  • Self-starter who thrives in a standalone IT role

Bonus Points

  • Experience with property management or hospitality systems
  • Exposure to Windows 11 deployment projects
  • Military background or familiarity with member-service organizations

Benefits & Perks

  • Competitive salary and annual performance reviews
  • PTO and paid holidays
  • Comprehensive medical, dental, and vision plans
  • Opportunity to lead IT initiatives and grow with the organization

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