Branch Manager III - Town of Florida - Happy State Bank

    Happy State Bank
    Happy State Bank Town of Florida

    1 week ago

    Description

    Branch Locations: Doral Branch – 8630 NW 25th St, Doral, FL 33122, USA. Hialeah Branch – 1165 W 49th St, Suite 107, Hialeah, FL 33012, USA.

    The Branch Manager III is responsible for the administration and efficient daily operation of one or more full‑service branch offices. This includes the promotion of bank products and services that support overall company goals. Generally $60 million or more in combined deposits. The manager may also be responsible for specific market dynamics.

    ESSENTIAL DUTIES AND RESPONSIBILITIES


    1. Partner with management to coordinate and attain branch, region and company objectives.
    2. Coach and lead a strong support team of retail staff.
    3. Comply with all company policies and procedures.
    4. Must have the ability and knowledge to backup all retail positions within the branch.
    5. Ensures all retail or branch operational functions are performed accurately and timely.
    6. May originate, process and close various consumer and small business loan products.
    7. Responsible for maintaining and developing business for the branch.
    8. Participate in civic and community organizations as needed.
    9. Complete regular monthly branch audits.
    10. Ensures all security procedures are strictly followed.
    11. Mitigate monetary losses by utilizing good judgement and sound decision‑making skills in managing the daily operations of the branch(es).
    12. Conducts regular staff meetings to keep staff informed.
    13. Complete annual performance review in a timely manner and implement disciplinary action as needed.
    14. Maintain a safe and professional business environment. Ensure all equipment is in good working order.
    15. Participate in regular SWOT analysis for competitive advantage.
    16. Lift coin bags up to 50 lbs.
    17. Review, evaluate, and determine payment decisions within established limits per company policies and standards.
    18. Make hiring and termination staffing decisions/recommendations.
    19. Provide wire verification/approvals up to established limits.
    20. Provide cashier's check approvals within established limits, and discretionary placement of regulation cashier's check holds.
    21. Approve fee refunds/waivers within established regional guidelines.
    22. Seek out opportunities to interact with customers and make customer service a top priority in the branch. This includes researching and resolving customer questions and concerns.
    23. The ability to work in a constant state of alertness and in a safe manner.
    24. Completes required BSA/AML training and other compliance training as assigned.
    25. Perform any other related duties as required or assigned.

    QUALIFICATIONS

    • Broad knowledge of fields such as accounting, marketing, business administration, finance, etc.; equivalent to a four‑year college degree, plus 5 years related experience and/or training, and 2 years related management experience, or an equivalent combination of education and experience.
    • Communication Skills: Ability to write reports, business correspondence, and policy/procedure manuals; effectively present information and respond to questions from managers, clients, customers, and the general public.
    • Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; apply concepts such as fractions, ratios, and proportions to practical situations.
    • Critical Thinking Skills: Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists; interpret a variety of instructions furnished in written, oral, or diagram formats.
    • Required Certificates, Licenses, Registrations: Not indicated.
    • Preferred Certificates, Licenses, Registrations: Not indicated.
    • Software Skills Required: Basic – Presentation/PowerPoint.
    • Working Conditions: Somewhat disagreeable working conditions; continuously exposed to one or two elements such as noise, intermittent standing, walking; occasional pushing, carrying, or lifting.
    • Environmental Conditions: The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Physical Activities: Moderate diversity, low physical. Must frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds. Specific vision abilities required include close vision.

    ADDITIONAL INFORMATION

    • Intense customer focus and ability to build strong customer relationships.
    • Ability to work as a team.
    • Must seek out opportunities to interact with customers and make customer service a top priority in the branch.
    • Must enjoy the challenge of selling and closing a sale.
    • Must be able to set and communicate clear, actionable goals for sales and service, and plan activities to achieve those goals.
    • Must take ownership and responsibility for the success of the branch.
    • May be required to work an alternative location within the region or market.

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.


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