- Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks
- Has a good understanding of how the team integrates with others to achieve objectives
- May provide informal guidance and support to more junior team members
- Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures
- Impacts the quality of own work and its contribution to the team
- Uses communication skills to regularly exchange information
- Associate's Degree
- 4 - 7 Years of Experience
-
Support Technician
11 hours ago
OIA Global Portland, United StatesOIA Global provides customers with an unparalleled suite of scalable and flexible supply chain solutions. Supported by 1,300 forward-thinking employees, we specialize in 3PL, 4PL, sustainability, technology, contract logistics, packaging design and optimization, and raw materials ...
-
IT Support Technician
2 weeks ago
TEKsystems Portland, United StatesJob Description · Job DescriptionWe are looking for an exceptional candidate with 4-5 years previous experience in IT hardware troubleshooting, first level support, imaging, hardware break/fix, Intune, and Active Directory to join our clients' team... a supply chain management le ...
-
Desktop Support Technician
1 day ago
Centennial School District 28J Portland, United StatesPOSITION: Desktop Support Technician · LOCATION: Instructional Technology Center · HOURS: 8 Hours Per Day (7:30am - 4:00pm) · CALENDAR: 260 Days Per Year (July - June) · SALARY: Range 11 ($ $25.91 Per Hour for ; Hourly Rate Pending Union Negotiations) · BENEFITS: PERS, Medi ...
-
Desktop Support Technician
4 days ago
Centennial School District Portland, United StatesPOSITION: Desktop Support Technician LOCATION: Instructional Technology Center HOURS: 8 Hours Per Day (7:30am - 4:00pm) CALENDAR: 260 Days a Year (July - June) SALARY: Range 11 ($ $25.91 Per Hour for ; Hourly Rate Pending Union Negotiations) START DATE: Monday, July 1, 2024 APPLI ...
-
Desktop Support Technician
3 weeks ago
A3 Staffing Solutions Portland, United StatesJob Description · Job Description · Desktop Support Technician · • · 8-5 Monday-Friday, no on call · Experienced doing migrations via SCCM · • · Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user. · • · Mainta ...
-
Helpdesk Support Technician
3 weeks ago
TEKsystems Portland, United StatesJob Description · Job DescriptionDescription: · The primary duty for this position is to provide technical support for workstation users across all aspects of the company. Other duties include but are not limited to: Installation of equipment under a wide variety of conditions. T ...
-
Customer Support Technician IV
19 hours ago
APPLIED MATERIALS Portland, United States FKey Responsibilities · Assists in planning the daily work schedule within assigned territory to ensure completion of Preventive Maintenance and remedial maintenance. · Uses escalation policies as required to keep management informed of down situations. · Verifies and approves the ...
-
Customer Support Technician III
19 hours ago
APPLIED MATERIALS Portland, United States FDescription Has developed proficiency in a range of processes or procedures through job-related training and considerable on-the-job experience. Completes a variety of atypical assignments, as needed. Works within defined processes and procedures or methodologies and may help det ...
-
Customer Support Technician II
19 hours ago
APPLIED MATERIALS Portland, United States FKey Responsibilities · Performs standard Tier I procedures including wafer measurement. · Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed. · Disassembles, cleans and rebuilds kits as part of kit manage ...
-
Desktop Support Technician
2 days ago
Cynet Systems Portland, United StatesJob Description: · Strong hands on experience needed on end user support for Windows PC and Mac related issues. · Ability to assign and work on incident tickets through Service Now. · Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing ...
-
IT Support Technician
2 weeks ago
Fora Health Portland, United StatesThe mission of Fora Health is to work with individuals, families, and communities to create freedom from addiction. We are committed to providing a wide range of accessible, coordinated, and well-integrated services that benefit the community and support our clients to recover an ...
-
IT Support Technician
3 weeks ago
Fora Health Portland, United StatesJob Description · Job DescriptionThe mission of Fora Health is to work with individuals, families, and communities to create freedom from addiction. We are committed to providing a wide range of accessible, coordinated, and well-integrated services that benefit the community and ...
-
IT Support Technician
2 weeks ago
Fora Health Portland, United StatesThe mission of Fora Health is to work with individuals, families, and communities to create freedom from addiction. We are committed to providing a wide range of accessible, coordinated, and well-integrated services that benefit the community and support our clients to recover an ...
-
IT Support Technician
3 weeks ago
Techmate Portland, United StatesJob Description · Job DescriptionWe are seeking a part-time/ad hoc IT Support Technician in Portland, OR to join our team · As a team member, you will assist our clients with resolving computer-related issues. · Responsibilities: · Installation of workstations. · End-user support ...
-
IT Support Technician
2 weeks ago
Fora Health Portland, United StatesJob Description · Job DescriptionThe mission of Fora Health is to work with individuals, families, and communities to create freedom from addiction. We are committed to providing a wide range of accessible, coordinated, and well-integrated services that benefit the community and ...
-
Customer Software Support Technician
3 days ago
F2Onsite Portland, United StatesJob Description · Job DescriptionCustomer Software Support Technician-Service Desk- Remote Portland area. One day per month onsite in Portland · Description Role: · We are looking for a Tier 1 Software Support Specialist to join our work from home Support Team. The Software Suppo ...
-
Support Technician
2 weeks ago
Dave & Buster's, Inc. Clackamas, United States Part timeJob Description · : Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome · Dave & Buster's offers an attra ...
-
Customer Support Technician III
10 hours ago
APPLIED MATERIALS Portland, United StatesHas developed proficiency in a range of processes or procedures through job-related training and considerable on-the-job experience. Completes a variety of atypical assignments, as needed. Works within defined processes and procedures or methodologies and may help determine the a ...
-
Customer Support Technician IV
10 hours ago
APPLIED MATERIALS Portland, United StatesHas developed proficiency in a range of processes or procedures through job-related training and considerable on-the-job experience. Completes a variety of atypical assignments, as needed. Works within defined processes and procedures or methodologies and may help determine the a ...
-
Customer Support Technician II
10 hours ago
APPLIED MATERIALS Portland, United StatesKey Responsibilities · Performs standard Tier I procedures including wafer measurement. · Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed. · Disassembles, cleans and rebuilds kits as part of kit manage ...
Customer Support Technician IV - Portland, United States - APPLIED MATERIALS
Description
Description Has developed proficiency in a range of processes or procedures through job-related training and considerable on-the-job experience. Completes a variety of atypical assignments, as needed. Works within defined processes and procedures or methodologies and may help determine the appropriate approach for new assignments. Completes work with a limited degree of supervision. Likely to act as an informal resource for colleagues with less experience.Key Responsibilities
Assists in planning the daily work schedule within assigned territory to ensure completion of Preventive Maintenance and remedial maintenance.
Uses escalation policies as required to keep management informed of down situations.
Verifies and approves the operational quality of system equipment. Performs daily, weekly, monthly, quarterly, biannual, and annual periodic maintenance on systems within established time frames. Also performs wet cleans as required. Instructs customers in the operation and maintenance of systems. Troubleshoots and corrects process variations on systems partially with assistance from senior engineers.
Assumes responsibility for complete customer satisfaction within assigned accounts. Assists in planning, communicating, and co-ordinating support plans with customer management.
Performs start-up, warranty, paid service, and service contract activities. Performs TIER II start-ups within established time frames. Assists on TIER III start-ups. Provides technical assistance to less experienced Applied personnel. Uses training and experience to identify some process related system problems.
Serves as the Company liaison with the customer's front line management on administrative and technical matters for assigned projects. Assists in the preparation of and participates in customer meetings.
Develops and implements plans to increase productivity. Tracks equipment performance and plan uptime improvement. Has a working knowledge of Statistical Process Control. Utilises Quality Improvement Process methods and terminology.
Plans and executes support activities on a wide range of Applied Materials' systems. May need technical assistance in performance of daily responsibilities.
Functional Knowledge
Business Expertise
Leadership
Problem Solving
Impact
Interpersonal Skills
Education
Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.
Qualifications
Education:
Associate's DegreeSkillsCertifications:Languages:Years of Experience:
7 - 10 YearsWork Experience:
Additional Information
Shift:
10-Day 8-Hr (United States of America)Travel:
Yes, 10% of the TimeRelocation Eligible:
NoReferral Payment Plan:
Employee Referral (Standard)U.S. Salary Range:
$ $37.40The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
