Collections Specialist - Tonawanda
21 hours ago

Job description
Company DescriptionWellington Capital Partners is a licensed, full-service consumer asset recovery company specializing in the recovery of delinquent personal consumer debt.
With over 30 years of industry experience, our knowledgeable management team is dedicated to developing and training our staff using effective methods to ensure exceptional results for our clients.
Combining a focus on technology and customer care, we prioritize building trust and delivering outstanding customer service. Our commitment is to help consumers resolve outstanding balances while achieving strong financial outcomes for our clients.Role Description
This is a full-time on-site role for a Collections Specialist located in Tonawanda, NY.
The role involves engaging with consumers to recover outstanding balances on behalf of clients while maintaining a professional and solutions-oriented approach.
Responsibilities include contacting individuals through various communication channels, negotiating repayment plans, updating account information, and maintaining accurate records of interactions.
The Collections Specialist will also provide stellar customer service to ensure positive consumer experiences and strive for excellent financial results for clients.
QualificationsExperience in Debt Collection and Cash Collection processes
Strong Communication and Customer Service skills
Basic understanding of Finance and financial management principles
Ability to work effectively in a fast-paced, office-based environment
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