Manager, Inside Sales - Los Angeles - Whatnot

    Whatnot
    Whatnot Los Angeles

    2 weeks ago

    Default job background
    Description
    Join the Future of Commerce with Whatnot

    Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We're re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we're inspired by innovation and anchored in our values. With hubs in the US, UK, Ireland, Poland, and Germany, we're building the future of online marketplaces-together.

    From fashion, beauty, and electronics to rare collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone.

    And we're just getting started As one of the fastest growing marketplaces, we're looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce.
    About the Categories and Expansion Team

    The Categories and Expansion team at Whatnot is responsible for the expansion of our category suite and the continued growth of sellers and buyers on the platform. Sales is responsible for identifying, launching, and ramping new high-potential sellers.
    Role

    The Sales Manager will lead, manage, and scale a sales team that delivers on revenue targets. This individual will craft and implement strategic sales plans, coach and mentor team members, and work cross-functionally with product and marketing teams to align efforts. As a high-growth marketplace, our fast-paced environment requires adaptability, creativity, and a strong leadership presence.
    • Recruit, onboard, and mentor a team of high-performing sales representatives
    • Provide regular coaching and professional development, ensuring the team meets individual and group sales targets
    • Develop and implement a sales strategy that drives revenue growth, expands our seller base, and enhances customer acquisition across multiple categories
    • Set clear performance goals, analyze sales metrics, and prepare regular reports to inform leadership on team performance and emerging trends
    • Work closely with the marketing and product teams to create a cohesive strategy for customer acquisition, product launches, and feedback-driven product development
    • Build and foster strong, long-term relationships with key clients and sellers, ensuring their needs are met and they remain active and engaged on the platform
    • Continuously iterate and improve sales processes, ensuring they scale with business growth and meet the changing demands of a growing marketplace
    Team members in this role are required to be within commuting distance of our New York City or Los Angeles hubs.
    You

    Curious about who thrives at Whatnot? We've found that embodying a low ego, growth mindset, and high-impact drive goes a long way here.

    As our next Sales Manager you should have 3+ years in sales leadership roles, preferably within a high-growth startup or marketplace environment, plus:
    • You have a passion for our mission at Whatnot - you live and breathe the needs of our communities and work relentlessly to improve their experiences on Whatnot
    • You have a history of exceeding sales goals in a high-volume outbound sales environment
    • You have outstanding leadership and team management skills, with the ability to motivate, coach, and develop a high-performing sales team
    • You have experience with CRM systems and advanced sales analytics tools for tracking performance and creating reports
    • You have expertise in sales automation tools to streamline workflows and improve team efficiency
    Nice to Have
    • Experience at a high-growth startup, marketplace, or creator-focused platform
    • Passion for creator communities and/or new product categories that are uniquely suited to live e-commerce
    • Experience with SQL or other data querying languages to pull and analyze sales data and performance metrics
    Compensation

    For US-based applicants: $165,000-200,000 /year + benefits + equity. The estimated pay range for this position represents total on-target earnings (including base salary and on-target incentive pay).

    The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity.

    Benefits
    • Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
    • Health Insurance options including Medical, Dental, Vision
    • Work From Home Support
      • Home office setup allowance
      • Monthly allowance for cell phone and internet
    • Care benefits
      • Monthly allowance for wellness
      • Annual allowance towards Childcare
      • Lifetime benefit for family planning, such as adoption or fertility expenses
    • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
    • Monthly allowance to dogfood the app
    • Parental Leave
      • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
    EOE

    Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
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