Sales BDC Representative - Culver City, United States - Ken Garff Automotive Group
Description
Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor) Were not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work
Culver City Toyota, a Ken Garff Automotive Dealership, is currently looking for a Customer Support Rep that aligns with our core values and acts with respect, integrity, gr owth , humility and teamwork.
Looking for:
Congenial and cooperative with an efficient, precise work ethic
Friendly and cooperative with an ability to quickly connect with customers
Excellent verbal and written communication skills ; deals creatively, logically and empathetically with customers and coworkers
High School diploma or equivalent required; college degree preferred
Must be able to provide references upon request
Why youll love working with us:
Competitive compensation package and 401k with company match
Opportunities for BONUSES in additional to the $ hourly pay.
Monthly Pay Range: $2,700.00-$ combining hourly base and bonuses/incentives.**
Wellness Time Off, plus holidays, plus a Personal Purpose Day
Medical, Dental, Vision, Disability Insurance, AD&D and Life Insurance
Flex Spending, Health Savings Account , EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend
Year-end bonus program for ALL employees ( Garff Giveback )
Employee discounts on vehicle purchase, parts, service and more
Flex Spending, Health Savings Account , EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend
Year-end bonus program for ALL employees ( Garff Giveback )
Employee discounts on vehicle purchase, parts, service and more
** The pay scale above is the compensation range that the Company reasonably expects to pay for this position. Within this range, individual pay is determined by several factors including, but not limited to, specific skills, relevant work experience, relevant education and/or training, and performance related bonuses and incentives.
What youll do as a Customer Support Rep :
Respond to phone and internet leads promptly and in accordance with the Ken Garff follow up processes
Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify needs, and resolving customer concerns
Schedule appointments with customers to view and test drive new and used inventory
Document and update customer records based on interactions
Develop and maintain a knowledge base of the new and used inventory the dealership carries
Establish and maintain great customer relationships that encourage repeat and referral business
At first glance, theres nothing remarkable at Ken Garff . Our uniforms arent flashy, and our buildings look a lot like the competition. You may not see it right at first, but if you listen youll hear. Because listening isnt just something we do; its part of who we are. Its how we show that what we absolutely value the most (far more than buildings, uniforms or cars) is our people. And we thrive on treating them right. We listen because we believe listening matters. Were just different that way.
Will you join us as a new Customer Support Rep ? Will you throw your energy and focus behind what were doing? Will you live our values and do things differently than youve ever done them? Will you listen and build trust and foster relationships? This organization, that started as an idea by a man named Ken Garff way back in 1932, needs one thing to keep its vision intact and its purpose of reinventing an industry moving forward. It needs you.
You're in for a great ride (excuse the car metaphor)
We're not your standard dealership or group of dealerships and we're pretty darn proud of that. We're out to do things differently. We want to consistently change, grow, and progress.
For that reason, our employees are proud of where they work. Our history is rich in the tradition of doing things differently. It began with Ken Garff himself. It continued through all of those who followed Ken and is alive and thriving today.
If you are having any issues with applying please reach out to our recruiting team at . Include in the email what state you are applying in. Thank you for your patience