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- Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems
- Ability to answer internal and external calls in a friendly and helpful manner
- Must possess the ability to troubleshoot and resolve problems promptly
- Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately
- Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients
- Other duties as assigned
- High School Degree or GED
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- Knowledge of medical terminology preferred but not required
- Knowledge in Microsoft Office, Cadence, and Connect care preferred but not required
- Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills
- Engage with staff and patients in a professional manner
- Basic math skills
- Comprehensive, affordable medical, dental and vision plans
- Prescription drug coverage
- Flexible spending accounts
- Life insurance w/AD&D
- Employer contributions to retirement savings plan when eligible
- Paid time off
- Educational Assistance
- And much more
- Benefits offerings vary according to employment status
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patient service representative - Paducah, KY , USA, United States - Mercy Health
Description
Thank you for considering a career at Mercy HealthJOB SUMMARY:
The Patient Services Representative will serve as the main point of contact for all patients and the community.
This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and efficiently.
In addition, the Patient Services Representative responsibilities will include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently.
ESSENTIAL FUNCTIONS:
EDUCATION:
EXPERIENCE:
SKILLS & ABILITIES:
Many of our opportunities reward* your hard work with:
Scheduled Weekly Hours:
40
Work Shift:
Days (United States of America)
Department:
Internal Medicine - Lourdes Physician Service LLC
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.
