Patient Service Representative - Germantown
1 day ago

Job description
OverviewFuel your passion for patient-centered care and elevate your medical career in our thriving physician office.
Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.
At Tenet Physician Resources, We Understand That Our Greatest Asset Is Our Dedicated Team Of Professionals.That's Why We Offer More Than a Job – We Provide a Comprehensive Benefit Package That Prioritizes Your Health, Professional Development, And Work-life Balance.
The Available Plans And Programs Include:
Medical, dental, vision, and life insurance
401(k) retirement savings plan with employer match
Generous paid time off
Career development and continuing education opportunities
Health savings accounts, healthcare & dependent flexible spending accounts
Employee Assistance program, Employee discount program
Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Note:
Eligibility for benefits may vary by location and is determined by employment status
Job Summary
$500 Sign on Bonus
A non-exempt medical office position responsible for front office processes in the physician practice
Responsibilities
Greeting patients entering the physician practice
Answering office phones, making appointments, confirming appointments and rescheduling when necessary
Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance Assists in checking out patients and assists them with referral processing and scheduling process
Collects co-pays and posts charges
Charge entry and patient balance processing
Distributes information to patients regarding office policies, procedures, information about the practice, etc.
Explain and enroll patients in the patient portal
Qualifications
Education:
High school diploma/GED required with completion medical office assistant program preferred
Certification:
Prefer healthcare management/administration certification
Experience:
Two years of customer service experience, preferably in a medical office setting
Sign on bonus is for new hires only
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify:
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.
,
Experience:
Two years of customer service experience, preferably in a medical office setting
Sign on bonus is for new hires only
,
Greeting patients entering the physician practice
Answering office phones, making appointments, confirming appointments and rescheduling when necessary
Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance Assists in checking out patients and assists them with referral processing and scheduling process
Collects co-pays and posts charges
Charge entry and patient balance processing
Distributes information to patients regarding office policies, procedures, information about the practice, etc.
Explain and enroll patients in the patient portal
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