Team Lead-Clinical Therapist - Westland, United States - Neighborhood Service Organization

Description

Job Description

Job Title: Team Lead – Therapist Clinical

Unit: OAS

Work Location: Detroit and Westland

Reports to: Program Manager under the Supervision of the Director of Clinical Services

Full Time

Supervisory Responsibilities:

☐ None

☒ Oversees: Therapists -Clinical

Education, Licensure and Experience Requirements:

Education:

• Master's degree in social work from an accredited College or University

Required Licensure:

• State of Michigan Licensed Master Social Worker (LMSW) (Required)

Minimum Required Experience:

• 3-5 years' experience in behavioral health
• 5 years' experience providing clinical therapy in a behavioral health setting
• 3 years of supervisory experience (required)
• Familiarity with CMH (preferred)

Overview of Duties and Responsibilities:

The Team Lead - Therapist Behavioral Health carries a reduced case load and is responsible for the oversight of Therapists - Behavioral Health assigned within NSO integrated health clinics. Additionally, the Team Lead - Therapist Behavioral Health will ensure that services are delivered in accordance with treatment planning and staff achieve performance objectives as outlined and the quality of services provided. In addition, Team Lead ensures that all compliance standards of funders and governing agents are consistently met and maintained in accordance with quality standards and contractual obligations. This position reports to the Clinical Program Manager under the supervision of the Director of Clinical Services and helps to support the behavioral service line within the Integrated Care Setting. The job is performed during NSO business hours and requires flexibility. Driving is a requirement of the position.

Essential Job Duties

Primary Job Duties:

• Provides individual and clinical supervision, evaluates staff performance, and makes recommendations for personnel actions to the Director of Clinical Services, when needed.
• Directs day-to-day operations of the clinical therapists, and is responsible for scheduling of team meetings, services, and staff time.
• Ensures documentation quality and compliance with the behavior health code and all funding sources
• Responsible for overall productivity of the Clinic Therapists - Behavioral Health staff, and for motivating individual staff performance to meet department goals and objectives.
• Responsible for carrying a personal caseload of assigned clinic cases and the overall management of each case assigned.
• Responsible for recommending changes to the Program Manager that would improve service delivery and for implementing changes and new programming.
• Responsible for ensuring the coordination between the Therapists - Behavioral Health, Case Management Staff, and Psychiatric Team
• Works collaboratively with professional peers to coordinate the delivery of services throughout the agency.
• Additional Duties as assigned by Supervisor
• LEADERSHIP/SUPERVISORY SKILLS
• Adept at inspiring, influencing, and enabling others to achieve goals.
• Promotes a harmonious work environment.
• Develops performance objectives for direct reports.
• Supervises staff which includes mentoring, coaching, training, and administering disciplinary actions as necessary in keeping with Human Resources policies and procedures.
• Delegates by allocating decision making and other responsibilities appropriately and effectively.
• Gives performance reviews on time and takes an active role in the development of subordinates.

Productivity

• Works to Ensure performance expectations are met for the department or individual work unit.
• Organizes work, establishes priorities, makes proper assignments of human resources, and efficient allocation of resources.
• Allocates staffing resources to optimize productivity opportunities and meet department and organization performance goals.

Administrative and Professional Skills

• Leadership skills in developing policies and procedures which both guide and reflect services.
• Ability to work as part of a team and to inspire the team spirit in others.
• Experience in dealing with underserved populations.
• Proficient in Excel, Word, HMIS, and Outlook, with the ability to quickly learn various EHR Systems.
• Monitors and maintains data on services provided, and submits reports as required, to DWIHN, All funding sources, and other agencies, as appropriate.
• Monitors compliance with department and NSO policy and procedures and recommends revisions as appropriate.
• Ensures compliance with the behavior health code and requirements of all funding sources
• Reviews staff requests for leave and makes recommendations based upon program needs.
• Ensuring compliance with established accounting practices and department/program guidelines.
• Attends and actively participates in management team meetings and provides input on management/supervisory issues and supports and implements senior leadership decisions.
• Adheres to established quality and performance improvement standards.
• Ensures customer satisfaction through process of monitoring, developing, improving, and delivering excellence in program services.
• Assists in the recruitment of staff to ensure that vacancies are filled, and program objectives are met.

Working Conditions and Necessary Capabilities

• This position may be required to travel between both Detroit and Westland Integrated Clinic locations.
• Will have consistent physical contact with consumers/patients.
• Works in a clinical setting; uses a computer, telephone and other office equipment as needed, to perform duties.
• The noise level in the work environment is variable, due to frequent contact with consumers.
• Bends, stoops and reaches in order to gather equipment, files, or to search for and retrieve records and documents.
• Manual dexterity and regular fine-finger and hand/wrist motions are required for operating a keyboard, writing and filing.
• Seeing/vision, talking/speaking and listening/hearing are continuously required.
• Frequently required to stand during working hours.
• Required to sit, walk or drive as needed
• Operates an automobile while performing assigned job duties, if required.

DISCLAIMER MESSAGE: The above elements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified, or a contractual commitment, and NSO retains the right to amend or revise this job description at any time

NSO is an Equal Opportunity Employer and is committed to excellence through diversity and considers candidates without regard to sex (including pregnancy related conditions) genetic information, race, color, weight, height, religion, nation origin, citizenship, age, disability, martial or veteran status, misdemeanor arrest record, sexual orientation, transgender status or gender identity or any other legally protected status