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    Patient Access Representative - Miami Lakes, United States - South Florida ENT Associates

    South Florida ENT Associates
    South Florida ENT Associates Miami Lakes, United States

    3 weeks ago

    Default job background
    Description

    We are seeking a tech-savvy and customer-focused Patient Access Representative to join our Otolaryngology practice and help us streamline our appointment scheduling process As a Patient Access Representative, you will be responsible for managing our online appointment system, answering patient inquiries, and assisting with patient check-in and registration.


    Your primary responsibilities will include scheduling and confirming patient appointments, collecting patient information, and ensuring accurate and up-to-date patient records.

    You will also be responsible for responding to patient inquiries via phone and email and providing exceptional customer service to ensure a positive patient experience.


    To be successful in this role, you should have excellent communication skills, strong attention to detail, and experience using electronic medical records and scheduling software.

    You should also possess a friendly and professional demeanor, as well as a passion for delivering exceptional patient care.

    We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Patient Access Representative with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today

    Required Education and Experience

    High school graduate or equivalent
    One year of related experience

    AAP/EEO Statement

    In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities.

    We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law.

    We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.

    #IDsofla


    PI
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