Patient Services Representative - Akron
2 days ago
Job description
POSITION SUMMARY:
The Patient Services Representative facilitates communication between patients and doctors, clinical staff, and administrative staff, and acts as the liaison between patients, insurance companies, and the Central Billing department.
Responsibilities include verifying insurance, obtaining pre-authorizations, checking patients in and out, scheduling appointments, answering phones, triage, responding to patient inquiries, and maintaining charts.
What We OfferCompetitive starting wage based on previous experience
6.5 paid holidays per year
Approximately 10 days of PTO within first year
Full slate of benefits to include health, dental, vision, and 401k
Growth and wage increase through company paid certification program
Essential Responsibilities
Greet patients in a friendly, professional manner
Answer phone calls, schedule appointments, assist in patient communications and recalls
Respond to patient inquiries about billing, procedures, policies and available services
Prepare patient chart prior to appointment and complete upon patient arrival
Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR
Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports
Monitor patient flow throughout the office, properly communicating delays
Provide a safe and clean office environment
Perform other duties and assume various responsibilities as determined by the office manager and doctor(s)
PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA Guidelines)
Physical Activity:
Standing, Walking, Stooping, Grasping, Typing, and Manual dexterity.
The worker is required to have visual and verbal acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
Physical Requirements:
Must be able to lift up to 15 pounds on a regular basis from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead.
Work Environment:
Professional medical office environment.
Similar jobs
+We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. · +You will greet customers, run the register, cashier, · make purchase suggestions and so ...
1 week ago
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. · ...
1 month ago
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. · You will greet customers, run the register, cashier,Selling products to customers · , Pro ...
2 weeks ago
We currently have an exciting opportunity available for a Customer Service Representative at our Akron, OH location. The Customer Service Representative the first point of contact for customer account and service needs. Works closely with leadership to resolve service issues.Inte ...
1 month ago
We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. · You will greet customers, · run the register, · cashier, · make purchase suggestions and s ...
2 weeks ago
We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. · ...
2 weeks ago
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. · You will greet customers, run the register, cashier, make purchase suggestions and someti ...
1 month ago
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. · Greet customers · Run the register · Cashier · ...
3 weeks ago
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. · Greet customers, run the register, cashier. · Makie purchase suggestions. · Work with foo ...
2 weeks ago
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. · You will greet customers, run the register, cashier, make purchase suggestions and someti ...
1 month ago
We are currently seeking Full-Time and Part-Time Client Service Representatives to join our dedicated team.This role offers a meaningful opportunity to support pet owners during critical moments while helping facilitate exceptional medical care for their pets. · ...
4 weeks ago
The position includes providing excellent customer service in a courteous, friendly, and attentive manner. Greets customers as they enter the area and thanks customers as they leave. · Rings up all sales on cash register properly and accurately handles money, checks, and other ty ...
2 weeks ago
Location: · 237 Fountain St, Akron, Ohio 44304 United States of AmericaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work a ...
2 days ago
The Customer Account Rep is responsible for receiving, reviewing, and entering purchase orders into the enterprise resource planning (ERP) system. Raising quotes and customer documentation, prioritizing workload to ensure the customer receives an excellent service at all times. R ...
1 month ago
Location: · 800 E Tallmadge Ave, Akron, Ohio 44310 United States of America · Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will ...
2 weeks ago
This Job Description indicates the general nature and level of work to be performed in this position. The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description. · ...
3 weeks ago
You'll help people in your community access the financial solutions they need—right when they need it most. · Connect with customers to cultivate lasting relationships that drive repeat business. · Review, validate, and process customer transactions with accuracy. · ...
1 week ago
The position includes but is not limited to the following essential job duties responsibilities and requirements Provides prompt excellent customer service in a courteous friendly and attentive manner Performs multi-function operation of fuel console lottery machines money order ...
1 week ago
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. · ...
2 weeks ago
Job Details · Description · POSITION SUMMARY: The Patient Services Representative facilitates communication between patients and doctors, clinical staff, and administrative staff, and acts as the liaison between patients, insurance companies, and the Central Billing department. R ...
2 days ago
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. · ...
1 month ago