- Member-Centric Approach: Represent the credit union to members with courtesy and professionalism, ensuring the prompt, efficient, and accurate processing of financial transactions.
- Member Centered Engagement: Utilize established credit union sales and service techniques to engage members in conversations about their financial needs, recommending products and services that align with those needs.
- Issue Resolution: Address members' requests, problems, and complaints, directing them to the appropriate contact for specific information and assistance.
- Account Management: Open new accounts and provide service for existing ones. Set up new member files and furnish comprehensive information related to credit union membership.
- Transaction Processing: Handle member requests for share transfers to loan payments, share-to-share transfers, share withdrawals, check requests, and any other member-initiated transactions.
- Account Reconciliation: Perform basic research of accounts to resolve discrepancies related to deposits, withdrawals, and loan payments.
- Office Administration: Undertake routine office tasks, including typing, updating member records, answering phone calls, filing, shredding, and cleaning.
- Product Promotion: Promote credit union products and services based on member needs and creditworthiness, as determined by Beacon scores at the time of new account opening.
- Additional Responsibilities: Undertake other duties, whether on a random or ongoing basis, to ensure the well-being of our members is consistently prioritized.
-
Client Service Representative
1 day ago
First Wealth Financial Group LLP Clinton, United States/ / / Client Service Representative (CSR) **Client Service Representative (CSR)** · Our CSRs have four primary areas of responsibility. First, to complete all paperwork with clients. Second, to handle all client service requests. Third, conduct all follow-up meetings to finalize ...
-
Patient Services Representative
2 weeks ago
Area Substance Abuse Council Clinton, United StatesJob Type · Full-time · Description · Join ASAC as a Patient Services Representative and make a difference in the lives of our patients · At Area Substance Abuse Council (ASAC), we believe in the power of meaningful work that transforms lives and strengthens communities. As a fu ...
-
Guest Service Representative
6 days ago
Wild Rose Entertainment Clinton, United StatesLocation: Clinton · Department: Guest Services · Position Title: Guest Services Representative · Position Summary: The Guest Services Representative is responsible for providing superior guest service through the functions of this position to all Wild Rose Casino & Hotel guests. ...
-
Customer Service Representative
2 days ago
Herring Ventures LLC Clinton, United StatesJob Description · Job DescriptionCustomer Service · Be able to stand for prolonged periods · Lift packages over 30 lbs. · Basic computer knowledge · How to use a printer and other office machines · Know how to use a cash register · ...
-
Customer Service Representative
3 days ago
Dana Corporation Sterling, United StatesDana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, ...
-
Client Services Representative
1 week ago
New Horizon Kennel, Inc. Port Byron, United StatesJob Description · Job DescriptionElevate your career with New Horizon Kennel, situated in Port Byron, IL We're on the lookout for a meticulous and customer-focused individual to step into the role of a full-time Client Services Representative to help us serve the Quad City area. ...
-
Member Service Representative 1
1 week ago
Cornerstone Credit Union Sterling, United StatesPosition Purpose · Serves as a representative of Cornerstone Credit Union to assist our members with their financial needs. Responsible for delivering on the CCU Brand Promise by providing prompt, efficient and accurate member service in a courteous and professional manner. Main ...
-
Member Service Representative 1
1 week ago
Cornerstone Credit Union Sterling, United StatesPosition Purpose · Serves as a representative of Cornerstone Credit Union to assist our members with their financial needs. Responsible for delivering on the CCU Brand Promise by providing prompt, efficient and accurate member service in a courteous and professional manner. Main ...
-
In Office Customer Service Representative
6 days ago
Coast Professional Geneseo, United States** In Office Customer Service Representative** · **Job Category****:** Operations **Requisition Number****:** INOFF001892 Showing 1 location **Job Details** · **Description** · **Job Summary** · The Consumer Care Representative works under close supervision and follows specif ...
-
Guest Service Representative
1 week ago
Wild Rose Entertainment Clinton, United StatesLocation: Clinton Department: Guest Services Position Title: Guest Services Representative Position Summary: The Guest Services Representative is responsible for providing superior guest service through the functions of this position to all Wild Rose Casino & Hotel guests. In add ...
-
Patient Services Representative
2 weeks ago
Area Substance Abuse Council Clinton, United StatesJob Type Full-timeDescription Join ASAC as a Patient Services Representative and make a difference in the lives of our patients At Area Substance Abuse Council (ASAC), we believe in the power of meaningful work that transforms lives and strengthens communities. As a full-time Pat ...
-
West Coast Customer Service Representative
2 weeks ago
Coast Professional Geneseo, United States** West Coast Customer Service Representative** · **Job Category****:** Operations **Requisition Number****:** WESTC001874 Showing 1 location **Job Details** · **Description** · **Executive Order 14042 Federal Contractors** · In light of Executive Order 14042 for federal cont ...
-
Customer Service Representative
2 weeks ago
Dana Incorporated Sterling, United StatesDana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, ...
-
Customer Service Representative
5 days ago
ISG Insurance, LLC Clinton, United StatesTaking Payments · Attaching Files · Customer Service · Pay: $ $16.50 per hour · **Benefits**: · - 401(k) · - Paid time off · Shift: · - 8 hour shift · Weekly day range: · - Monday to Friday · Work setting: · - In-person · - Office · People with a criminal record are encouraged to ...
-
Customer Service Representative
1 week ago
Cricket Wireless Authorized Dealer Clinton, United StatesAre you great with people? Do you want to control your income? Are you ready to have a career that really matters? We're looking for smart, driven people who want to make a difference We're a dynamic, growing company where employees have tons of opportunities for advancement. Cri ...
-
Customer Service Representative
2 weeks ago
Aurora Solutions Preston, IA, United States FreelanceAre terraces, carports, summer gardens, and awnings your thing? Perfect · Schweng GmbH is a leading company for sales, installation, and manufacturing of various types of coverings with a total of 11 branches throughout Germany. Our product portfolio includes primarily terraces, ...
-
Customer Service Representative, PT
3 weeks ago
Circle K Stores, Inc. Clinton, United StatesStore : 1530 North 2nd Street, Clinton, Iowa 52732 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, wo Customer Service Representative, Cus ...
-
Customer Service Representative-Inbound
2 weeks ago
Manpower Group Inc. Camanche, United StatesCustomer Service-Inbound Calls · Our client in Moline, IL is looking for motivated talent to join their customer service team on 1st and 2nd shifts. These positions are located in a beautiful office environment. Pay raises, benefits and opportunities to promote from within are av ...
-
Customer Service Representative/dispatcher
2 weeks ago
Charter Home Comfort Clinton Township, United States**Charter Home Comfort**: · **Customer Service Representative/Dispatcher**: · **Charter Home Comfort** has been serving Harrison Township, MI with reliable heating and cooling services since 1960. As a family-owned and operated business, we are committed to providing top-notch HV ...
-
Pizza Hut Shop Clinton, United States1616 N 2nd St · **Clinton, IA 52732** · **Customer Service Representatives** · **Description:** · Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. ...
Member Service Representative - Morrison, United States - 1st Gateway Credit Union
![1st Gateway Credit Union](https://contents.bebee.com/public/img/noimg-businessx400.jpg)
3 weeks ago
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Job Description
Job DescriptionDescription:Purpose:
The Member Service Representative (MSR) plays a vital role in providing efficient and courteous service to credit union members while processing day-to-day financial transactions. This position requires a member-friendly attitude and a professional and courteous demeanor.
This position is a fundamental contributor to our commitment to delivering exceptional member service. A successful MSR ensures members' needs are met efficiently and professionally, promoting the credit union's products and services to enhance member financial well-being.
Requirements:Duties and Responsibilities: