Client Success Manager - Washington
Only for registered members Washington, United States
1 month ago
* This salary range is an estimation made by beBee
Job summary
The Corwin Client Success Manager is responsible for building and nurturing long-term relationships with Corwin clients in the K12 education sector, ensuring client satisfaction and delivering outstanding service on all consulting engagements.
Responsibilities
- Serve as the primary point of contact for assigned K12 clients, managing and strengthening relationships with key collaborators at school districts.
- Understand client needs and goals, advocating for their success and aligning services with their objectives to ensure satisfaction and retention.
- Conduct regular check-ins, updates, and reviews with clients to measure satisfaction, track performance metrics, and identify areas for improvement.
- Work closely with internal teams, including SPLA and Professional Development Coordinator (PDC), Faculty and Corwin consultants, to provide excellent client service.
Job description
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