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    Senior Systems Engineer - Knoxville, United States - Hamlyn Williams

    Hamlyn Williams
    Hamlyn Williams Knoxville, United States

    3 weeks ago

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    Description

    JOB SUMMARY

    Provide industrial control system design, integration, and/or technical assistance for process control systems across multiple platforms. This requires an exemplary understanding of hardware and software across multiple platforms combined with an assimilation of the defined execution processes, which brings value to our customers. The position requires excellent communication skills, the ability to handle multiple tasks, lead, direct, mentor, and distribute work to meet customer requirements while executing within company values and upholding our cultural cornerstones. The ideal candidate would also be interested in managing projects and potentially advance into the project management group.

    MAJOR JOB RESPONSIBILITIES

    • Ability to execute industrial automation projects using internal execution processes acting as a Subject Matter Expert (SME) across two or more system platforms.
    • Lead project development and be accountable for the delivery of all technical aspects of a project while managing the distribution of work amongst a team of talented engineers.
    • Effectively manage the scope of delivery to ensure customer satisfaction while also being mindful of the project budget limitations.
    • Effectively communicate verbally and written with customers and our internal engineering teams to provide clear targets for success while projecting confidence.
    • Ability to self-manage and effectively prioritize what is most important for our clients and our company with a healthy balance.
    • Mentor others by providing opportunities for both personal and professional development. This should be accomplished through insightful recommendations while building trust and providing direct and honest feedback through coaching moments.

    CORE REQUIREMENTS

    • Customer Satisfaction - Manage customer relationships from inception to completion to ensure project deliverables meet or exceed customer expectations.
    • Quality Assurance - Ensure all work is executed in accordance with the Quality Assurance (QA) procedures and as defined in the Procedure for Implementation of Projects, TISP
    • Profitability- Execute projects to ensure target margins are achieved and delivery deadlines are met.
    • Leadership - Provide leadership while developing our talented group of engineers, harbor the continuous improvement culture, and provide the highest ethical business conduct.
    • Multitasking - Maintain a balance of lead engineering support and project management services for multiple projects simultaneously.
    • Sales Support - Support sales pursuit, customer interactions, proposal development, and technical expertise to close project sales with associated area managers.
    • Team Management - Effectively communicate, manage, organize, and distribute work across functional team members to support project objectives.
    • Self-Awareness- Demonstrate persuasive verbal and written communication skills to install customer trust through confidence and business insight.

    POSITION SPECIFICATION

    Education and Experience:

    • Engineering or technical equivalent bachelor's degree and a minimum of ten (10) years of related industrial automation experience
    • Technical Associate two-year degree with a minimum of twelve (12) years of related industrial automation experience
    • Experience in developing greenfield DCS and/or PLC-based automation projects
    • P.E. or PMP certification is a plus but not required

    Knowledge Required:

    • Excellent technical comprehension of industrial automation design using specific platform tools.
    • Excellent computer and software skills including a good working knowledge of the following:

    o Google Suite (Drive, Docs, Sheets, Chrome, Draw, etc.)

    o MS Office tools (Word & Excel)

    o Smartsheet

    o PDF Editor

    o Viso and/or Google Draw

    o AutoCAD - Navigation and base drawing review

    • Ability to thoroughly understand and communicate technical information concerning the products and processes for developing a process control system
    • Ability to quickly learn, retain, and adapt to situations to ensure project success.
    • Excellent understanding of electrical and electronic controls. This includes programming languages to support both DCS and PLC's.
    • Ability to read electrical schematics, elementary, and/or loopsheets to support control system wiring for commissioning and troubleshooting purposes.

    Specific Attributes:

    • Strong verbal and written communication skills
    • Accurate technical skills
    • Strong interpersonal and relationship-building skills
    • Good listening and troubleshooting skills
    • High self-motivation
    • Good customer relations skills
    • Good organizational skills
    • Ability to handle stressful situations
    • Strong team building and team supporting skills
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