- Install, repair, and maintain equipment in the field
- Achieve contractual requirements for metrics, information reporting, and customer management
- Respond to emergency and non-scheduled calls for service daily within established response time goals
- Meet daily service repair needs and drive customer satisfaction at assigned sites / locations
- Complete all scheduled maintenance within required deadlines
- Document all maintenance and repair work, submit paperwork in the required timeframe
- Order, install, and return parts per regulation
- Maintain a safe and clean work environment, ensure company safety procedures and product workmanship procedures are adhered to
- Report all accidents and safety incidents. Complete accident reports when required and work with management to investigate, identify, and implement corrective/preventative actions
- Complete all training courses within a timely manner with stated passing grades
- Uphold the company's core values of Integrity, Innovation, Accountability, and Teamwork
- Demonstrate behavior consistent with the company's Code of Ethics and Conduct
- Report any quality problems or defects to managers or senior management for corrective action
- Duties may be modified or assigned at any time to meet business needs
- Associate of Science degree in electronics or a related technical discipline, or equivalent military training or experience
- 4 years of experience in a field service environment, x-ray industry experience preferred, or Bachelor of Science degree in electronics, engineering, or related technical discipline
- Knowledge of electronic and mechanical assemblies, wiring diagrams, and schematics
- Familiarity with test equipment (DVM and oscilloscope) and experience with high voltage and x-ray producing equipment preferred
- Clear and concise business communication proficiency, both oral and written
- Detail-oriented, well-organized, and self-motivated with strong interpersonal skills
- Computer literate: competency in the use of programs within MS Office Suite and aptitude for learning specialized software programs
- Team player with the ability to work under pressure in a fast-paced environment with minimal oversight
- Flexible schedule based on contractual operational needs, non-standard hours including on-call, weekends, and holidays required
- Available to travel on short notice, non-standard hours, on weekends, and holidays to assist other field sites as required
- Travel required 0 - 75% by air or car with some overnights
- Pass an in-depth background check - Sensitive Security Information (SSI)
- Must be a US citizen
- Must possess a valid driver's license with reliable transportation
- Walk = 20% -25%
- Stand = 35%-40%
- Stoop = 20%-25%
- Squat = 15%-20%
- Kneel = 35%-40%
- Reach = 15% -20%
- Bend = 10%-15%
- Sit = 85%-90%
- Climb = <10%
- Lift = 25-50lbs
Field Service Tech 4 - Atlanta, United States - Rapiscan Systems, Inc
Description
Job Description
Responsibilities:
Qualifications:
The physical requirements described below are representative of those that must be met by a field service technician to successfully perform the essential functions of this position.
Requires ability to:
**This position includes a credit and education verification as part of our background check.**
Please review our benefits here: Life at OSI
NOTICE TO THIRD PARTY AGENCIES
OSI Systems, Inc. and its subsidiaries (collectively "OSI") do not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.
Equal Opportunity Employer - Disability and Veterans
EEO is the Law
Poster Link:
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.