Operational Engineering Lead - United States

Responsibilities & Qualifications · RESPONSIBILITIES · Technical leader managing infrastructure operations, maintenance and performance across network systems. · Oversee daily network operations. · Coordinate maintenance activities and ensure all service level agreements (SLAs) a ...

Job description

Responsibilities & Qualifications

RESPONSIBILITIES

• Technical leader managing infrastructure operations, maintenance and performance across network systems.
• Oversee daily network operations.
• Coordinate maintenance activities and ensure all service level agreements (SLAs) are met.
• Develop and implement operational procedures and best practices to improve efficiency and consistency.
• Direct technical network operations and ensure all activities are aligned with organizational goals.
• Manage resources effectively to support operational requirements.
• Ensure continuity of operations, minimizing disruptions and maintaining service availability.
• Monitor system readiness and ensure teams are prepared for any operational challenges.
• Coordinate activities across teams to ensure optimal performance and minimize disruptions.
• Monitor and track key metrics to evaluate operational performance and identify areas for improvement.
• Lead teams in executing technical tasks and ensure objectives are met within established timelines and budgets.

REQUIRED QUALIFICATIONS

• Five (5) years of relevant experience.
• Experience in Network Operations and technical oversight.
• Proven team leadership and development skills.
• Expertise in performance monitoring
• Proficiency in resource planning, allocation and change management.
• Strong problem resolution skills.
• Must have an active Secret clearance

CERTIFICATIONS

• Cisco Certified Network Associate (CCNA) or equivalent

PREFERRED QUALIFICATIONS

• Experience with DoD networks.   
• Proficiency in budget management and financial oversight 
• Expertise in training development and delivery 

Overview

We are seeking a Operational Engineering Lead to join our team supporting Base Infrastructure Management (BIM). 

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

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The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status.  If at any time you would like to opt out of text messaging, respond "STOP".

As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.

Additional Job Information

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location: Candidates must reside in one of our approved hiring states within the United States. 
• Type of environment: Remote
• Noise level: Medium
• Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: 25%

List of Approved States:

AL, AK, AZ, AR, CT, DE, FL, GA, ID, IN, IO, KS, KY, LA, ME, MI, MS, MO, MT, NE, NV, NH, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, D.C, WV, WI, WY.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

Must be a U.S. Citizen

Must have an active Secret clerance

OTHER INFORMATION

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact  for #telework #linkedin

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