Associate Field Service Technician - Seattle
19 hours ago
Job description
Associate Field Service Representative – Transport
As an Associate Field Service Representative, you will play a key role in supporting a designated service territory along with repairing and delivering Stryker equipment with a focus on Transport solutions.
This position serves as an excellent opportunity to gain valuable experience and advance into a more senior ProCare role within Stryker.
What You Will DoPossess basic electronic and mechanical aptitude.
Perform all required quality control checks and preventative maintenance, global hold repairs, and wireless upgrades
Utilize computer software to complete documentation, order parts, reference training materials, and more
Present the highest level of customer etiquette in support of the sales team, and promote increased equipment and service usage by establishing and maintaining effective customer relationships
Work mostly independently and engage in opportunities to support and collaborate with teammates across the business, including assisting on Field Service projects and initiatives
Adhere to and maintain excellent Field Service metrics; not limited to but including hours and overtime accountability, inventory accuracy, cadence of documentation, etc.
What You NeedRequired:
High School diploma.
Must be 21 years of age.
Valid driver license in the state of residence with a good driving record as you will operate a company vehicle, while abiding by company policy
Willingness and ability to work an extended work week including nights and weekends at times
Additional Information
At times, may be required to move, set up and demonstrate equipment weighing up to 75 pounds (lift unassisted 75-80 pounds), reach, push, or pull in order to accomplish job accountabilities.
Coordination of the eye, hand and foot movement with an ability to grasp by hand and meet cognitive demands to include visual and auditory discrimination / memory, reading ability and memory retention
May handle various materials including but limited to: durcot fabric, nylon fabric, Velcro, zippers, product components comprised of rubber, metals and coated products.
$28.23 – $38.74 per hour plus benefits. Individual pay is based on skills, experience, and other relevant factors.Pay rate will not be below any applicable local minimum wage rates.
Health benefits include:
Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program
Financial benefits include:
Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.
Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
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